Wholesale Phone SupplyReviews of wholesalephonesupply.com

Purchased PRS NF53 . Wrote to David Caperton 2 times one on 1/14/26 and follow up 1/23/26. Looking for information to address Fret issue. David did not respond. I found several other comments indicating that this company does not return calls or written communication. Hello. I am looking for some information regarding PRS warranty. I have several guitars and this one I have used 10 time or less since purchase. The frets were rough when received. DO you have contact information for PRS warranty service that I ca... Jan 14, 2026 01:47 PM I purchased a PRS NF53 from your shop on 9/15/2025. I am looking for some information regarding PRS warranty. I have several guitars and this one I have used 10 time or less since purchase. The frets were rough when received. DO you have contact i... Jan 23, 2026 01:13 PM Too many other dealers to buy from this store again.

PLEASE!!!!! stay away from this thief. I will be 100% supporting the investigattion team to catch these guy seriously.

Would like to return my order but there is no contact information. This company has terrible customer service. I wish I would’ve ordered elsewhere, I hope you do as well.

Repeat customer - will definitely reorder from them in the future

Surprised to see all the bad reviews. I’ve had several experiences with them(I kept replacing screens and breaking them again) and they’ve all been shipped relatively quickly. One time I even bought the wrong screen and after contacting them they sent me a free return label to ship it back. This is a big deal because I live in Anchorage and shipping can get expensive.

I can’t give 0 stars cause that’s what they deserve! they are basically thief’s! They charged me for a replacement screen I never received, sent tons of email no one bothered to return any.. how is this called if not simply robbery!! Seriously stay away from these guys, I be been shopping online for years, never such things happened to me…

I ordered a new screen on a Wednesday and it had 3-4 business days of shipping. It took until the following Tuesday and me reaching out for the realization that the product I had ordered had not even shipped. When told I would taken care of the product took an additional 3-4 days to get to my house. To top it off the screen broke when I was installing it.

Please be aware! They ship out broken products and will not respect refund requests. I do not have any idea how they would ever receive 5 stars.