Tuesday, November 10, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
55 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
We are a family-owned flooring company that has been in operation since 1959. We are proud to be a small, female-owned business. We are a full service flooring dealer providing quality product solutions and professional installation methods. No job is too large or small for us! We have the tools and expertise to complete a wide range of residential and commercial project sizes. We service the Roanoke Valley, Salem, Smith Mountain Lake, the New River Valley, Botetourt, New Castle, and Rocky Mount.
Whitt Carpet One Floor & Home (whittcarpetonesalem.com) has 55 customer reviews on The Fair Hearing, with an average rating of 4.7 out of 5.
Showing 42 reviews with 5 stars · Clear filters
Measurements were accurate; Installation was done on schedule; Workmanship was good.
By John
Response from Whitt Carpet One Floor & Home· May 19, 2017
Hi John! Thank you for your feedback! We look forward to working with you on your next flooring project!
Quality carpet installed to perfection.Have recommended Witt to 2 of my friends. THANKs
By Garlan P.
Response from Whitt Carpet One Floor & Home· Apr 25, 2017
Hi Garland! Thank you for your feedback and recommendation! We look forward to working with you on your next flooring project!
Working with Whitt Carpet was a joy and they will be my first contact on my next flooring project
By Bryan W.
Response from Whitt Carpet One Floor & Home· Mar 10, 2017
Bryan, thank you so much for the positive feedback! We truly appreciate the opportunity to work with you!
Whitt Carpet was quick, professional and delivered on time. We are enjoying our bedroom carpet. From our first meeting with Emily to our installation date we were totally satisfied.
By Mark and Vera S.
Response from Whitt Carpet One Floor & Home· Feb 23, 2017
Our pleasure, Mark and Vera! We had a great time working on your project and we're so glad to hear that you're happy with the finished product. Thank you again for leaving us an awesome review!
When we were remodeling our bathroom, we visited the Whitt Carpet One Floor showroom to look at their options for flooring They were so helpful and had many selections, found exactly what we had hoped for. The Installer was very knowledgeable, quick and efficient. We are very pleased with our new flooring. Definitely would recommend them to others.
By Jim W.
Response from Whitt Carpet One Floor & Home· Feb 20, 2017
Hi Jim! Thanks so much for the feedback and recommendation! We appreciate the opportunity to work with you and hope to work with you on your next project!
Chose Carpet one as it is a local family company. Staff are friendly and efficient, explaining different options. Installer put down stair carpet in a couple of hours and did a professional job.
By Vanessa R.
Response from Whitt Carpet One Floor & Home· Jan 18, 2017
Vanessa, thank you so much for the positive feedback! We truly appreciate the opportunity to work with you!
The flooring is top quality and the installer did a great job of putting it in. I recommend this to anyone needing a kitchen floor.
By Jeff M.
Response from Whitt Carpet One Floor & Home· Jan 6, 2017
Thank you for the positive feedback Jeff! We look forward to working with you on your next project!
Bob was great to deal with, met us at our home on our time table, ran measurements, talked thru several options, helped us choose the carpet that would best fit or needs, and handled the financing over email and text! You cannot beat the seamless purchase. When the install day arose, the guys were on time, and worked hard to get it done. They were polite and professional! The carpet looks amazing! Outstanding experience would recommend them to anyone looking for flooring in the near future!
By Kara W.
Response from Whitt Carpet One Floor & Home· Jan 6, 2017
Our pleasure, Kara! We had a great time working on your project and we're so glad to hear that you're happy with the finished product. We'll be sure to pass your praises on to Bob and thank you again for leaving us an awesome review!
