Whitt Carpet and Tile
Our experience with Whitt was wonderful. Everyone involved in our new carpet install was wonderful and very helpful! We will definitely use Whitt Carpet and Tile again.
By Grey
Monday, November 2, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
55 reviews
Select a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
We are a family-owned flooring company that has been in operation since 1959. We are proud to be a small, female-owned business. We are a full service flooring dealer providing quality product solutions and professional installation methods. No job is too large or small for us! We have the tools and expertise to complete a wide range of residential and commercial project sizes. We service the Roanoke Valley, Salem, Smith Mountain Lake, the New River Valley, Botetourt, New Castle, and Rocky Mount.
Whitt Carpet One Floor & Home (whittcarpetonesalem.com) has 55 customer reviews on The Fair Hearing, with an average rating of 4.7 out of 5.
55 approved reviews, newest moderated first
Our experience with Whitt was wonderful. Everyone involved in our new carpet install was wonderful and very helpful! We will definitely use Whitt Carpet and Tile again.
By Grey
Whitt carpet one communicated extremely well with us. They corrected a 4 year problem we were dealing with from the. previous carpet one dealer in our town. The workmanship was perfect. Thanks!!!
By Michael W.
I had nearly given up on finding just the right tiles for my shower to coordinate with the tile already on my bathroom floor. Bob was very knowledgeable and helpful, and within 30 minutes I was headed home with suitable samples for shower floor and walls. The completed project looks fabulous! I'm very pleased with their selection and excellent service.
By Deb W.
Response from Whitt Carpet One Floor & Home· Oct 7, 2020
Thank you so much, Deb! We're glad to hear you had a great experience working with our team and we hope you enjoy your new installation for many years to come. If you ever have any questions please don't hesitate to reach out. Thank you once again!
Thank you Bob for assisting with carpet selection for whole house replacement. The two installers were diligent and thorough and did a great job! The look of the house is 100% refreshed and we love it!
By Vella W.
Carpet that was ordered arrived in a timely manner and was installed in a really neat and efficient manner. Sales and lnstallation personnel were very friendly and knowledgeable. I would use Whitt for future needs and highly recommend them to friends.
By Randy S.
Response from Whitt Carpet One Floor & Home· Jun 19, 2018
Hello Randy, we're glad to hear you had a great experience from start to finish and we really appreciate the recommendation. We hope you enjoy your new installation for many years to come. Thank you.
Whitt Carpet and Tile offers a wide selection of carpets. The thickness of the weave is important to us and we found the carpet we had installed. We were allowed to bring many samples home and had time to decide which was the best to match window treatments, wall colors and what would work best with our furniture. The installation was done by very capable workers and we are enjoying the comfort of our carpet and our new room.
By Clark & Sandra V.
Response from Whitt Carpet One Floor & Home· Jun 19, 2018
Thanks for the 5-star review, Clark and Sandra! We are so glad we were able to help you find the perfect carpet for your needs, and we hope you continue to enjoy it for many years to come.
From the sales team to the installation crew, we felt taken care of during the whole process! And we are in LOVE with our new floors. Thank you for all of your help!!
By Erin M.
Response from Whitt Carpet One Floor & Home· Jun 14, 2018
Thanks for the kind words, Erin! We're so glad to hear you are loving your new floors! We hope you continue to enjoy them for many years to come. Thank you again.
The entire experience was so easy and pleasant. Bob was great at helping us find a quality carpet in the color we wanted that was in our budget. Installation was very impressive and went smoothly. I would definitely recommend Whitt Carpet!
By Nathan and V.
Response from Whitt Carpet One Floor & Home· Apr 6, 2018
Hello Nathan and Vera, we're so glad to hear you had a very easy and pleasant experience with our team! We hope you enjoy your new carpet for many years to come!