WhitesmokeReviews of whitesmoke.com

This company is not based out of Delaware as their ad would have us believe. The sales phone number attached to the ad does not work. When I questioned a charge from them with PayPal, PayPal looked up their information and found they are actually stationed out of Israel. I would not recommend doing business with a company that operates in this manner.

purchased the product, downloaded it, and could not copy and paste my book to edit. I emailed the company to explain my problem and asked for a refund. Told them thank you and that I would consider their product for my next project. They did offer if for an extra year free but again I told them thank you but I can't use it. I emailed them seven times but they refuse to respond. It's sad that people are just out for your money and will rip you off. I told them to keep their money and I will tell every student at the college beware and buy Grammarly.

FRAUD! STAY AWAY! I purchased the lifetime subscription, but they terminate d it without notice, asking for more money to activate it again.

I would give a 0 star if I had the option. This company is a rip-off. Trying to cancel my auto subscription, and I am unable to talk to anyone. I have left several messages and send numerous emails, but still no response. I am contacting my CC company and dispute the charge. Unprofessional behavior from The Whitesmoke!!

I’m a longtime user of WhiteSmoke. I purchase the lifetime plan subscription in 2013 and suddenly my account was closed without any notices. I’m being told as per the license agreement the account was closed. I was never provided with an agreement and this company is a SCAM. They have removed the lifetime plan users and requesting the to pay additional to continue using their product. Please stay away from dealing with WhiteSmoke..

Had a problem recently with a Mac update and the people at WhiteSmoke have gone above and beyond to help me fix the problem. I highly recommend them and their customer service is outstanding.

Horrible- white smoke does not correct grammar as it claims. Auto renew scam- there is no way for the customer to opt out of auto renew. You must contact customer service and then they ask for feedback instead of cancelling as requested. I used both White smoke and Grammerly to compare software and honestly Grammarly is A FAR superior software. Grammerly catches mistakes while Whitesmoke creates mistakes!

The software is horrible, it is not accurate and it adds additional words to my work.