Great customer support!
Great customer support!
By Irina K.
Sunday, November 8, 2026 · Customer reviews of US businesses
The Fair Hearing score
Great
2,433 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
The Whistle GPS Pet Tracker & Activity Monitor is the smarter way to keep tabs on your pet’s location and activity levels when they're living it up, at home, in the park or on the run.--Whistle loves pets. We're building products that help make the world a smarter, healthier, safer place for pets.
Whistle (whistle.com) has 2,433 customer reviews on The Fair Hearing, with an average rating of 4.1 out of 5.
2,433 approved reviews, newest moderated first
Great customer support!
By Irina K.
It didn't last a week before the collar mount fell off losing the GPS. My dog was in the middle of an 80 acre cornfield. The device isn't accurate enough to find the GPS. Tech support hasn't help. Well, they did offer me 20% off the upgraded version. Out my $100 in less than a week.
By Randy R.
Had good experience with chat. All needs met. My only comment is that I need my whistle for a dog which might harm other dogs if he escapes my yard. Best service would have been a replacement in 2 days or less.
By Joseph R.
Your shopping site sucks! It took me a hour to actually find the “cart.” I just wanted to order a replacement charger for my whistle 3. I added it to the cart and nothing happened. I added several accessaries to the cart and nothing! (There is no icon to lead you to the “cart.”) Eventually I figured out that I had to add the whistle go for the cart to appear. Go figure... fix it!!
By Larry K.
Just wish you guys weren’t out of stock on the medium and large sizes on different collars
By Dalila S.
very difficult to follow had to go to chat for details does not explain system
By fred B.
Impossible to get anyone to answer my emails.
By Rachel D.
The person I spoke with on the phone was very helpful. However, I'm not too happy that I'm forced to keep upgrading my hardware (this is the 3rd time, started with Tagg)... regardless of the tiny discount :/
By Zachary B.