Saturday, November 7, 2026 · Customer reviews of US businesses
The Fair Hearing score
Great
68 reviews
Whiskey CaviarSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Whiskey Caviar is a premier online destination for rare spirits, luxury bottles, and collector-focused releases, built on a commitment to authenticity, exceptional service, and an elevated shopping experience. Founded on the belief that every bottle tells a story, Whiskey Caviar sources an unparalleled selection of whiskey, bourbon, tequila, mezcal, cognac, rum, gin, and fine wines—ranging from everyday favorites to once-in-a-lifetime allocations that discerning collectors actively seek out.With deep relationships across top distributors, private vendors, and distilleries nationwide, the team curates a constantly evolving catalog that reflects both craftsmanship and rarity. Customers can expect transparent inventory, meticulous packaging, and white-glove support from order to delivery. Personalized services—such as professional engraving, corporate gifting solutions, and tailored bottle recommendations—allow clients to celebrate milestones, elevate events, and build collections with confidence.Operating out of Southern California and serving customers nationwide, Whiskey Caviar blends modern convenience with boutique hospitality. Every package is handled with care, every question is answered with expertise, and every bottle is selected with intention. Whether you’re a seasoned collector expanding a high-end portfolio or a casual enthusiast exploring something new, Whiskey Caviar ensures access to exceptional spirits and a seamless, memorable experience.Driven by passion, precision, and integrity, Whiskey Caviar continues to set the standard for what a luxury spirits retailer should be—curated, reliable, and dedicated to the craft behind every pour.
Whiskey Caviar (whiskeycaviar.com) has 68 customer reviews on The Fair Hearing, with an average rating of 4.4 out of 5.
68 approved reviews, newest moderated first
I placed an order with Whiskey Caviar and reached out to their customer service and got a reply in minutes. They were very helpful and easy to work with. My order came in amazing condition and will order from them in the future.
By Jess
Items received nicely packed and on time. Also great customer service.
By Nima M.
Excellent customer service and products were well packaged and delivered as promised. This is a great company to order from. We will be ordering again soon!
By Brian N.
This was my first time ordering bourbon online. I was not disappointed!! I placed my order a week ago and today I received my shipment. Every bottle was intact and I am enjoying my first bottle now. I will be purchasing from WhiskeyCaviar again and encourage everyone reading this review to make a purchase and experience an easier way to enjoy good spirits.
By PAUL E.
Listen, this should have been a 1 star. There was a mix up with the delivery (they sent the wrong bottle) And I didn't check it right away. But then when I realized that it was the wrong bottle, I was quite startled and definitely frustrated. I emailed them in the middle of the night a bit panicked. But the staff wrote back right away, admitted the issue and sent out the proper bottle ASAP. I mean FAST. We all make mistakes but it's how you rectify it that matters. And Whiskeycaviar did just that and they came through as a class act! Now go order some more bottles from these guys! :)
By Brian M.
I had an issue with an order and the members who assisted went ABSOLUTELY ABOVE AND BEYOND to make sure things were fixed. Absolutely 150% happy with the resolution and assistance.
By Victor R.
Ordered a bottle for Father's day to arrive right on time with 5 day shipping. Almost 2 weeks go by and nothing. Reached out to them and as soon as I reach out I get an email that the shipping label has been created. They only offered to refund the shipping which is a given because its obviously 10 days past the time it shouldve arrived. Only order if you have about a month to wait.
By Jake
Response from Whiskey Caviar· Oct 16, 2025
We’re truly sorry for the delay with your Father’s Day order. Unfortunately, your order was accidentally hidden from our workstation, which caused it not to process on time — an honest mistake on our end. As soon as we discovered the issue, we immediately shipped your order and refunded your shipping as a gesture of goodwill. We completely understand your frustration and appreciate your patience and understanding as we work to ensure this doesn’t happen again.
I would highly recommend this company. I ordered the product and within a day or two they had shipped the product to me and it came quickly and very well packaged. Of course, the product that I ordered in there was what I wanted and loved. I will be ordering from them again, and I will order other products to try because the company stands by Good quality and good customer service. Highly recommend buying from this company.
By Richard C.
