Tuesday, November 10, 2026 · Customer reviews of US businesses
The Fair Hearing score
Average
67 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Whaley Foodservice provides professional technical service and maintenance for all commercial kitchen equipment and HVAC in the Food Service Industry, since 1944.
Whaley Foodservice (whaleyfoodservice.com) has 67 customer reviews on The Fair Hearing, with an average rating of 3.8 out of 5.
Showing 39 reviews with 5 stars · Clear filters
I have been working with Whaley for over 15 years. they have great customer service and very dedicated technicians. I would recommend them to anyone.
By ROSE VILLA SOUTHERN TABLE AND B.
Response from Whaley Foodservice· Jan 16, 2017
It is wonderful hearing from our most loyal customers! 15 years, wow! Here's for 15 more! Davis
your company does a great job
By BROOKDALE V.
Response from Whaley Foodservice· Jan 13, 2017
Thank you for your glowing review. It is wonderful to hear positive feedback from our service calls. Thank you, Davis
I have used Whaley for years. I have learned to pay once for the good stuff. Whaley are no BS operators and have never performed unnecessary repairs. I highly reccomenbd them
By Cliff Sinon, Tomo Japanese R.
Response from Whaley Foodservice· Jan 13, 2017
Thank you for taking the time to provide a great review! At Whaley, we truly value our loyal customers in the highest. Thank you, Davis
Friendly and well-trained technicians who determine the problem and quickly make repair. They go over the costs before they order parts. On one or two occasions, the review was done with one of our employees who is unable to make financial decisions.
By COFFUND
Response from Whaley Foodservice· Jan 12, 2017
Thank you for the positive feedback! Our technicians really enjoy their job at Whaley. They are trained and certified with years of experience so the repair goes smoothly the first time. Thank you for choosing Whaley. Davis
I have been at cape fear now for about 7 years and throughout this time I have called about Whaley food service to repair different units in out dietary department or I may have had to order some parts and Whaley has always been very good in service and very professional. I would not hesitate to call on Whaley again . I would like to say thanks for always being there for us.
By Lawrence J.
Response from Whaley Foodservice· Jan 12, 2017
Lawrence, Thank you for taking the time to give us such an uplifting review! We are dedicated to bringing you the best service and I am so happy to hear that you will remain loyal to Whaley. Thank you so much for your business. We will always be there to help you in the future. Davis
Great Service
By CONGREGATION OF MICKVE I.
Response from Whaley Foodservice· Jan 11, 2017
Thank you for your positive feedback. Our technicians are the best in the industry and they love getting the job done right and as fast as possible to get you cooking! Thank you for choosing Whaley. Davis
Great phone rep helpful and genuine
By Garry Red bugs B.
Response from Whaley Foodservice· Jan 11, 2017
Thank you for taking the time to review Whaley. Our dedicated team of phone reps are here to help! We value your business and hope to hear from you soon. Thank you for choosing Whaley. Davis
I have used Whaley for kitchen equipment repair for over 3 years. They are fast, and do a great job. Pricing is high but you get what you pay for. I would recommend this company to everyone. Thanks Whaley!
By Compass G.
Response from Whaley Foodservice· Jan 11, 2017
Kevin, Thank you for your positive feedback. Our technicians are the best in the industry and they love getting the job done right and as fast as possible to get you cooking! We are so happy to have your loyalty. Thank you for choosing Whaley. Davis
