WestonmilanReviews of westonmilan.com

Response from Westonmilan· Jun 7, 2026

Thank you for your feedback. We're very sorry that you received the wrong watch not once, but twice. While we're glad our customer service team was responsive, we understand how frustrating it is when the correct item isn't delivered. We appreciate you bringing this to our attention and regret that this experience has affected your confidence in ordering from us. Your comments will be shared with the relevant team as we work to improve our order fulfillment process.

Response from Westonmilan· May 25, 2026

We sincerely and deeply apologize for the inconvenience, frustration, and disruption this situation has caused, especially regarding items that have not been delivered or have arrived with significant and unjustified delays. Please send an email to [email protected] so this can be addressed and resolved as quickly as possible.

Response from Westonmilan· Feb 11, 2026

We’re sorry to hear about your experience and appreciate you reaching out. Please email us directly at [email protected] with your order number so we can review your request and assist you with the return authorization.