Great Website
Easy to find what I need and I love the weekly sales!
By Debbie D.
Monday, November 9, 2026 · Customer reviews of US businesses
The Fair Hearing score
Great
35 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
West Music is the leading provider of musical instruments and accessories to K-12 classrooms in the United States. We are also proud to serve starting musicians, hobbyists, and professional artists. Our passion is to help musicians at every level play now, and play for life. We offer easy returns, and ship most orders the same day.
West Music (westmusic.com) has 35 customer reviews on The Fair Hearing, with an average rating of 4.3 out of 5.
Showing 26 reviews with 5 stars · Clear filters
Easy to find what I need and I love the weekly sales!
By Debbie D.
You had what I needed Fidel string
By James S.
The website is easy to navigate. The instruments I have ordered have always been top notch.
By LMB
Always a great experience! First place I head the moment exhibits open!
By Christy Carey C.
Great help choosing a keyboard for my songwriting. It wasn’t in stock and had to be special ordered, and they even reached out personally to make sure I was aware it might be three weeks (I was). Great experience with West!
By Elizabeth
Very high quality rhythm sticks for my Music Together clients!
By Meike Sillevis S.
Fast shipping, had the item I was looking for and great price. Thank you!
By Michelle N.
Fantastic. Great selection and seamless and quick order fulfillment. I'll definitely recommend at any chance to Mom friends as well as childcare facilities and performers.
By MusicMom