westcoast vapesupplyReviews of westcoastvapesupply.com

Absolutely no support whatsoever. They do not respond to their support email. There are no phone numbers to call. I’ve tried to speak to them about a problem with an order for over a month and are totally unable to get a hold of anybody to talk to or respond to an email do not buy from these people.

Order placed on 7 April payment taken immediately , and then nothing. No delivery, no meaningful update. I have contacted customer support multiple times and received no response the issue. Even after escalation, to the CEO, there has been no resolution, no shipment confirmation, and no refund. As an international customer (Netherlands), this is especially concerning , once payment is taken, communication effectively stops. At this stage, I’ve had no choice but to escalate formally via BBB, eConsumer, and my payment provider. Very poor experience and not a company I would trust again. very aware

I bought 2 bottles of 0 vape juice they put them in an envelope which had very little padding with both ends open. These bottles were coming from Florida to Texas. Not a smart idea. It's delivered one bottle busted all the way empty all over the envelope inside and out the other bottle mashed leaking everywhere I take pictures I send them text messages no answers I send them email no answers nothing absolutely nothing I spent $40 on this stuff I don't have $40 to just throw in the trash can but I guess they think I do will after a week or so or 2I find out they gave me a $13 refund oh boy that's a big one buddy. Do not buy from them look somewhere else I don't care how cheap you think they are it is not going to be worth the hassle of not getting your stuff or getting it damaged or half of it you get it and the rest you don't they've got bad reviews everywhere you look I wish I would have known it before I messed with them but now I know I don't know how they can stay in business like this how do you run a business like this and treat people like that it's awful

Waiting for 2 weeks now have sent messages to them an still NO RESPONSE FROM THEM the order has been in the same place since day one very very poor customer service began ing to think if there even a real co I won't ever order from them or send anyone to them .

I placed an order end of Feb. After 2 weeks of no communication and no order, it took about 4 emails to them to finally reply there is a delay. Fine, I emailed to cancel my order and refund the money they grabbed the day after I placed the order. So far no response to the request I have now sent 3 times. And naturally there is no phone nbr to call. Big surprise!! DO NOT ORDER FROM THESE INCOMPETENT CROOKS,

I have ordered twice from West coast vape. It does take longer for you to receive your order, however, both of my orders have been correct. The first order took 14 days exactly and a week for the second one. I did read the reviews but I gave them a chance. I'm glad I did. My advice is to order way before you are out of product and you should be fine.

Shipping was delayed about two weeks from when email said it was to be delivered... everything arrived intact except one item on backorder. Item appears to have shipped out a couple days after others. Didn't answer email to support department though.

I placed an order with West Coast Vape Supply online about 10 days ago and haven't received any updates to my order. After reading the reviews, in kicking myself for not letting that be the first thing I did. I see I originally paid for a product I will never receive!