Saturday, November 7, 2026 · Customer reviews of US businesses
The Fair Hearing score
Average
21 reviews
West Coast CreaturesSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
We live and work out of Bellingham Washington and have been selling bioactive supplies along with breeding insects/invertebrates since early 2021.Although we are always expanding our products, we are also always trying to help expand our connections. At West Coast Creatures, we are always looking for new ways to try to connect with the people and businesses around us.
West Coast Creatures (westcoastcreatures.com) has 21 customer reviews on The Fair Hearing, with an average rating of 3.1 out of 5.
Showing 2 reviews with 2 stars · Clear filters
Took a week to ship it, once it came, i got my substrate, but i was missing the charcoal I also ordered. But most of all, the 250ct springtails I ordered were barely even 25ct. Super disappointed.
By Luke H.
Response from West Coast Creatures· Oct 7, 2023
We previously spoke over email and you stated there were 50 not 25? Im not sure where you are getting the numbers for this but we would be happy to work this out with you as we offer refunds and replacements on all orders.
Shipment was received earlier than expected with tracking information. However, I was away for the weekend expecting the package to be delivered on Monday like the tracking information suggested. However, I got the package Saturday and it sat in the mailbox longer than I hoped. Luckily, temps were alright so it wasn't too big an issue. Granted, this was not west coasts problem, just mine. However, I ordered 250+ tropical springtails, but did not receive 250+. I sifted through the charcoal pieces looking for them and could only find 20-30. I'm sure there's enough to get a colony established, but its a huge let down that there was significantly fewer than 250.
By m S.
Response from West Coast Creatures· Apr 19, 2023
Hello, we have not received any messages from you but would be happy to offer a refund or replacement, in addition if you are able to count some of them I can assure you there is over 250+, the juvenile springtails are under 1mm in size and are extremely difficult to see.
