Easy to order
Easy to order. Extra coupon for Mother’s Day. Makes it extra special . It is a gift for my sister who recently lost her dog. ( he passed away recently).
By Christina
Monday, November 9, 2026 · Customer reviews of US businesses
The Fair Hearing score
Great
18,273 reviews
Select a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
It's never been easier have a commissioned piece of art in your home! West & Willow pet portraits are hand-illustrated by our digital artists based on the photo you provide us.
West & Willow (westandwillow.com) has 18,273 customer reviews on The Fair Hearing, with an average rating of 4.1 out of 5.
18,273 approved reviews, newest moderated first
Easy to order. Extra coupon for Mother’s Day. Makes it extra special . It is a gift for my sister who recently lost her dog. ( he passed away recently).
By Christina
Online system for ordering is so easy, can’t wait to see our precious baby’s picture
By Charla
Easy to order!!
By Margi Y.
Ordering was easy peasy. Can’t wait to get my pics!
By Mike
Great after sale services 🥇
By Kobus H.
Site was easy to use. However, I would have loved to see a preview of the finished product.
By LeaAnn M.
I love my pieces and this is the second time I am ordering something from West and Willow but I wish it was easier to find out how to not have the name included. It took me a very long time to figure it out, I even had to google it. I wish there was a side not or disclaimer instead of having to get out of my order and search your site and then head to google. Also OMG so many marketing emails, like a million a day.
By Hannah P.
Response from West & Willow· Apr 27, 2023
Hi Hannah, Thank you for this valuable recommendation! We will make sure to consider this to make our order process more seamless.
Very user friendly website. Easy to make order and looks like great quality items! Can't wait to see the final product of my sweet pup!!
By Lauren S.