Beautiful
The photo came out amazing! Everyone loves it and it's a centerpiece in our living room
By Andy C.
Monday, November 9, 2026 · Customer reviews of US businesses
The Fair Hearing score
Great
18,273 reviews
Select a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
It's never been easier have a commissioned piece of art in your home! West & Willow pet portraits are hand-illustrated by our digital artists based on the photo you provide us.
West & Willow (westandwillow.com) has 18,273 customer reviews on The Fair Hearing, with an average rating of 4.1 out of 5.
18,273 approved reviews, newest moderated first
The photo came out amazing! Everyone loves it and it's a centerpiece in our living room
By Andy C.
I lost my dog of 11 years on May 8th and I ordered his portrait from West & Williow shortly after. I anticipated its arrival from the minute I purchased it and when I finally received it, I have been in awe of it ever since. I hug it up in the dog's room and every time I pass by, I have to stop and smile. I loved it so much that I ordered another portrait of another dog that passed in 2020 - I suppose I'm starting a gallery in the dog's room... but that's okay... the portraits really do make me stop and smile. I will continue to buy over and over again!!
By J - H.
I ordered two 8x10 portraits, and I got the shipping notification about two weeks later. Great turnaround time! And the portraits look fantastic. I was worried they would look too small, but they're a good size. My only complaint is I wish I had chosen a different background color for one of them, but that's on me. Would certainly recommend this company to anyone
By Anonymous
Super easy and simple! Looking forward to receiving my precious frame !!
By Julie M.
Easy to use! Excited to see the finished work
By Holly K.
It was easy to use your website. I can’t wait to receive my package. It’s a gift for my husband, Father’s Day!
By Michelle L.
Amazing, so supportive!
By Lia
Quick and Easy!
By Amy H.