Portraits were absolutely beautiful
Portraits were absolutely beautiful. You captured the dogs perfectly
By Lorene W.
Monday, November 9, 2026 · Customer reviews of US businesses
The Fair Hearing score
Great
18,273 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
It's never been easier have a commissioned piece of art in your home! West & Willow pet portraits are hand-illustrated by our digital artists based on the photo you provide us.
West & Willow (westandwillow.com) has 18,273 customer reviews on The Fair Hearing, with an average rating of 4.1 out of 5.
18,273 approved reviews, newest moderated first
Portraits were absolutely beautiful. You captured the dogs perfectly
By Lorene W.
Amazing customer service! I had an issue with my portrait and they helped me resolve it. Service was friendly, and they replied quickly. I will definitely be ordering again soon!! Thank you again!!!
By Brianna G.
When I thought the white chest patch was too large, they quickly fixed it and communicated every step of the way.
By customer
Customer service was quick to respond
By Karen G.
The online experience was easy to work with.
By Karolyn Spilker F.
Customer service is very responsive and kind!
By Sergio R.
Website was very easy to use
By harris
2 time ordering. Easy steps
By Vanessa H.