easy to upload pet pictures
easy to upload pet pictures
By Gale S.
Monday, November 9, 2026 · Customer reviews of US businesses
The Fair Hearing score
Great
18,273 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
It's never been easier have a commissioned piece of art in your home! West & Willow pet portraits are hand-illustrated by our digital artists based on the photo you provide us.
West & Willow (westandwillow.com) has 18,273 customer reviews on The Fair Hearing, with an average rating of 4.1 out of 5.
18,273 approved reviews, newest moderated first
easy to upload pet pictures
By Gale S.
Easy to use and I love the ideas. Buddy passed from cancer and it is an excellent way to remember him.
By Sherry E M.
So far. Not good. I just purchase a portrait and hard to reach back. No ph number. I just need to change the delivery address. I sent messages and no Answer yet.
By Lillian F.
Response from West & Willow· Oct 11, 2023
Hi Lillian, I have found a number of email threads with you, all of which have been responded to. We use a ticketing system to ensure nothing gets missed, but I do not doubt what you are saying, and I apologize as our system must have failed us on this occasion.
I do not have my portrait
By Kelly R.
Response from West & Willow· Oct 11, 2023
Hello Kelly, Oh no! This isn't good. Our shipping specialist would like to investigate this for you. We just sent an email to you with more information.
Knocked it out of the park!
By Nancy P.
Super helpful and responsive. Great customer service. I was dissatisfied with the end product, but the team helped fix the portrait to my liking.
By Anika
They make wonderful gifts for friends and family.
By BullyBreedMom
West & Willow is a great concept! The art is fantastic. And, we loved the phone case so much we reordered it! And, customer service is on par! Very responsive and friendly!
By Missy K.