Hot Dog, I’m happy!
Easy ordering, quick delivery, and best of all the mug I ordered looks even better than I hoped!! My daughter will love it!
By BARBARA C.
Monday, November 9, 2026 · Customer reviews of US businesses
The Fair Hearing score
Great
18,273 reviews
Select a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
It's never been easier have a commissioned piece of art in your home! West & Willow pet portraits are hand-illustrated by our digital artists based on the photo you provide us.
West & Willow (westandwillow.com) has 18,273 customer reviews on The Fair Hearing, with an average rating of 4.1 out of 5.
18,273 approved reviews, newest moderated first
Easy ordering, quick delivery, and best of all the mug I ordered looks even better than I hoped!! My daughter will love it!
By BARBARA C.
Easy to place the order, I cannot wait to see the end result. My husband is going to absolutely love his gift!
By MO
Great site, really easy to use and get around, can’t wait to see my order. It is for a Christmas gift, I’ve paid the extra charge for priority. Hope it arrives in time. Really really impressed
By Jason
I received my portrait to day and it is so great very very pleased I will definitely be ordering again 😊 if you need something to remember a pet that has past or just have a lovely pic of your pet this company is worth looking into
By Glenda
This is my second purchase due to getting a new puppy. Painting was a gift for everyone in my household and they were super surprised!! They did a great job!!
By Christine T.
I submitted the wrong photo and will resubmit at a later date. Great service and Company…
By Lisa M.
Smooth website. Easy to order.
By Gail C.
This is my second portrait I ordered. They do such an amazing job. Makes a perfect gift.
By Linda D.