Easy to order and down load the picture…
Easy to order and down load the picture of the dog
By Marie S.
Tuesday, November 10, 2026 · Customer reviews of US businesses
The Fair Hearing score
Great
18,273 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
It's never been easier have a commissioned piece of art in your home! West & Willow pet portraits are hand-illustrated by our digital artists based on the photo you provide us.
West & Willow (westandwillow.com) has 18,273 customer reviews on The Fair Hearing, with an average rating of 4.1 out of 5.
18,273 approved reviews, newest moderated first
Easy to order and down load the picture of the dog
By Marie S.
Refund came quickly!!! Thank you so much!!!!!
By Chris Bjorn/Beth S.
Easy and fast
By Mary C.
West and Willow knocked it out of the park again! This was my second and third purchase and I couldn’t be happier! These are going to be Xmas gifts and I know the recipients will love them as much as I do!
By Trisha M.
Ordering was simple, nice selection to choose from, colors, frames. My husband is going to love this gift!
By Amy B.
I LOVE the picture! It captures my little bestie perfectly! Ordering was easy, and shipping was super fast. Thank you!!
By Lisa S.
Because the delivery date is beyond our relocation date I needed to change the delivery address. I contacted them via e-mail and they actually responded with the good news that my delivery address had been changed.
By Renee P.
Customer service is excellent and worked to make my experience a good one.
By Sheila U.