I love it so much it’s a gift for my…
I love it so much it’s a gift for my mom and she’s been wanting something like this for a long time. I can’t wait to give it to her. It looks so good. Thank you!
By me
Tuesday, November 10, 2026 · Customer reviews of US businesses
The Fair Hearing score
Great
18,273 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
It's never been easier have a commissioned piece of art in your home! West & Willow pet portraits are hand-illustrated by our digital artists based on the photo you provide us.
West & Willow (westandwillow.com) has 18,273 customer reviews on The Fair Hearing, with an average rating of 4.1 out of 5.
18,273 approved reviews, newest moderated first
I love it so much it’s a gift for my mom and she’s been wanting something like this for a long time. I can’t wait to give it to her. It looks so good. Thank you!
By me
Had a blanket made of my fur baby that passed for my son as he use to sleep with him… thank you
By Frances S.
Looks just like my Marlow😍
By Phyllis W.
Response from West & Willow· May 14, 2024
Hi Phyllis, We’re so glad you had a good experience. We are so ecstatic to hear that you valued the efforts we put towards the portrait.
End product was beautiful and entire process smooth and quick.
By Stacy C.
Great customer service. I had a question about one of my photos and received a quick response. My framed artwork came out so well! I just love it!
By Debbie L.
Delivery didn’t have tracking so I had no idea when it would arrive but I am so glad with the outcome of the photo
By Chris P.
Color was off. My cat is white and gray and the painting came out gray and brown.
By Laura
Response from West & Willow· May 14, 2024
Hi Laura, We're sorry to hear you are unhappy with your artwork! Different factors can affect the final outcome, including shadows or filters on photos. We would like the opportunity to investigate your feedback further.
Such a beautiful piece, thank you so much!
By Daniella Amaya G.