Amazing Product
Easy ordering process and the final product was even better than what I could've imagined! Highly recommend!
By Brooke I.
Monday, November 9, 2026 · Customer reviews of US businesses
The Fair Hearing score
Great
18,273 reviews
Select a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
It's never been easier have a commissioned piece of art in your home! West & Willow pet portraits are hand-illustrated by our digital artists based on the photo you provide us.
West & Willow (westandwillow.com) has 18,273 customer reviews on The Fair Hearing, with an average rating of 4.1 out of 5.
18,273 approved reviews, newest moderated first
Easy ordering process and the final product was even better than what I could've imagined! Highly recommend!
By Brooke I.
Great job, delivered faster than originally stated!
By Dawn F.
Response from West & Willow· Aug 2, 2024
Hi Dawn, We LOVED doing your portrait! Such a cutie! 😁Thank you for sharing this love!
Great company, great customer service!
By Erin S.
Photo beautiful
By Carmen S.
I recommend West & Willow to anyone and everyone. The likeness is wonderful, I can really see MY fur babies in the portrait. Thank you so much!
By Carly C.
I’m really unhappy because the character/lettering placement was off on my print. For $140 I’d expect that to be correct.
By S R.
Response from West & Willow· Aug 2, 2024
Hi Sherida, Thanks for sharing your feedback. We’re sorry your experience didn’t match your expectations. It was an uncommon instance. We would like the opportunity to investigate your feedback further.
We love our picture. Our dog only lived for 1 year unfortunately but now we have something special we can keep forever. It helps a little. I was planning on getting this either way though. I’ve gotten these prints as gifts for other people before and they all turn out so beautiful!
By Kelly
This was for my daughter who lost her dog after roughly 10 years. It was made out of her favorite picture of her dog. I gave it to her for her birthday. She loved it.
By Evcampbell