Spot on!
Our picture was perfect in everyway. Thank you!
By Christina R.
Monday, November 9, 2026 · Customer reviews of US businesses
The Fair Hearing score
Great
18,273 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
It's never been easier have a commissioned piece of art in your home! West & Willow pet portraits are hand-illustrated by our digital artists based on the photo you provide us.
West & Willow (westandwillow.com) has 18,273 customer reviews on The Fair Hearing, with an average rating of 4.1 out of 5.
18,273 approved reviews, newest moderated first
Our picture was perfect in everyway. Thank you!
By Christina R.
We love what West and Willow created for our pup Gus! It is beautiful and the quality is amazing! I highly recommend to any pet lovers!
By Rebecca
Fantastic product
By Cole F.
The picture of her recent deceased pup that I ordered for a friend was beautiful, and needless to say, there were tears. West & Willow created my gift and shipped it out in a very timely manner.
By DH
The artwork was great and were very Happy with the way our fur babies look! The frames are slightly spaced at the miter joint, even brand new.
By Allisen Rose Merino A.
Response from West & Willow· Aug 2, 2024
Hi Allisen, Thanks for sharing your feedback. We’re sorry your experience didn’t match your expectations. It was an uncommon instance. We would like the opportunity to investigate your feedback further.
It came in so quick and looks awesome! My second time ordering and I definitely will again!
By MC
Impressed on how well the picture turned out! Happy with the final project and how much it looks like my pictures I sent. Would recommend others to get their pets portraits done by West and Willow!
By Cynthia
Response from West & Willow· Aug 2, 2024
Hi Cynthia, We are so grateful for your kind words. Thanks for sharing your review with us and the West & Willow community.
The cost is extremely high for a printed portrait. Part of the wording I requested was left off.
By Yuliya D.
Response from West & Willow· Aug 2, 2024
Hi Yuliya, Thanks for sharing your feedback. We’re sorry your experience didn’t match your expectations. It was an uncommon instance. We would like the opportunity to investigate your feedback further.