Amazing
Quick turnaround and accurate image of dog
By AG
Monday, November 9, 2026 · Customer reviews of US businesses
The Fair Hearing score
Great
18,273 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
It's never been easier have a commissioned piece of art in your home! West & Willow pet portraits are hand-illustrated by our digital artists based on the photo you provide us.
West & Willow (westandwillow.com) has 18,273 customer reviews on The Fair Hearing, with an average rating of 4.1 out of 5.
18,273 approved reviews, newest moderated first
Quick turnaround and accurate image of dog
By AG
I’m very pleased with the artwork of my beautiful dog.
By customer T.
I would have loved a preliminary message or visual of the picture before it shipped. I love the painting though.
By Harry
Response from West & Willow· Aug 13, 2024
Hi Harry, Thank you for your feedback! We are still working on making some internal changes based on your recommendations.
Brilliant work!! It delivered in a timely manner!
By Lauren W.
We sent in a picture of you precious dog, Lexie, it wasn't quite right, so the company was willing to replace the photo to our expeditions so they changed it on how we wanted the photo to be. Super happy with the results!!! Love it! We are so happy with the results :)
By Laura M.
The painting of my friends’ dogs was wonderful. The artist really captured their personalities and I was blown away!
By Karen S.
Did everything to make the portrait perfect. Prompt communication.
By Wendi
I never received the digital copy of the "artwork" despite reporting it.
By Nicole K.
Response from West & Willow· Aug 13, 2024
Hello Nicole, We are so bummed to hear this! We'd love to put a smile on your face. We just sent an email to the address associated with your order.