great quality fast delivery
great quality fast delivery
By aa
Monday, November 9, 2026 · Customer reviews of US businesses
The Fair Hearing score
Great
18,273 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
It's never been easier have a commissioned piece of art in your home! West & Willow pet portraits are hand-illustrated by our digital artists based on the photo you provide us.
West & Willow (westandwillow.com) has 18,273 customer reviews on The Fair Hearing, with an average rating of 4.1 out of 5.
18,273 approved reviews, newest moderated first
great quality fast delivery
By aa
Service from this company is good and items are delivered on time. Unfortunately the photo of my dog is so sad. I thought I sent a photo that captured his carefree manner but the picture I got looks sad and angry. It makes me sad when I look at it. I’d like to try this service with another photo but I can’t see paying twice for this because I can’t do anything with the one I have. Clearly I’m just not picking the best photos so be sure to consider the photo you submit.
By customer
Response from West & Willow· Nov 14, 2024
Hi Jennifer, Thanks for sharing your feedback. We’re sorry your experience didn’t match your expectations. It was an uncommon instance. We would like the opportunity to investigate your feedback further.
Easy ordering and wonderful art!
By Heather K.
Print looks exactly like the picture. Love it. ❤️
By Bella
Everything I had from this company has been lovely.they kept you updated at all times about where your parcel was.i ordered something the went on to add 5 more hhings because they were so beautiful
By gillian H.
I was a bit hesitant purchasing this due to some negative comments... However, I was SO happy with the end product! It looks so good, and I am in love with it. Will definitely be ordering a bigger size!
By Chrissy
Your team captured the sparkle in my Sadie’s eyes beautifully. Thank you, Sherri
By Sherri B.
West & Willow knocked it out of the park! Beautifully done, quick turnaround and fast shipping! We will never take this portrait of our beloved pup off the wall.
By Justin M.