I have been waiting too long for my item
I have been waiting too long for my item
By Jennifer V.
Sunday, November 8, 2026 · Customer reviews of US businesses
The Fair Hearing score
Great
18,273 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
It's never been easier have a commissioned piece of art in your home! West & Willow pet portraits are hand-illustrated by our digital artists based on the photo you provide us.
West & Willow (westandwillow.com) has 18,273 customer reviews on The Fair Hearing, with an average rating of 4.1 out of 5.
18,273 approved reviews, newest moderated first
I have been waiting too long for my item
By Jennifer V.
My dad cried when he opened it.
By Lily
Item was shipped quickly and is perfect.
By Karla J.
I bought this for my daughter. She just lost her doggy. She hugs the pillow for comfort. It helps ease her pain.
By Theresa T.
Made correction as requested with no added charge. Haven’t received corrected order yet however.
By Patricia T.
No response was given
By Laura R.
It is so beautiful!!!!
By Shiela M.
Never got it no updates it’s been over a month so nothing to review besides the service
By Eliza D.