Great experience with customer service…
Great experience with customer service support and products!
By Gina K.
Sunday, November 8, 2026 · Customer reviews of US businesses

The Fair Hearing score
Excellent
9,926 reviews
Select a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
WellBefore is on a mission to provide the world with accessible and affordable personal protective equipment shipped quickly from our Dallas, TX warehouse straight to our customers' doors. Shipping time takes 2-5 days max anywhere in the US.
WellBefore (wellbefore.com) has 9,926 customer reviews on The Fair Hearing, with an average rating of 4.7 out of 5.
Showing 8,729 reviews with 5 stars · Clear filters
Great experience with customer service support and products!
By Gina K.
Great product & im sure that this will make brushing teeth more fun for my 20 mo.old Grandson. Great idea! Only wish this U technique & fun timer was around when my kids & other Grandson were little!
By Michelle H.
Response from WellBefore· Dec 10, 2025
Thank you so much for the wonderful 5-star review! We’re so happy to hear that the product is making tooth-brushing more fun for your grandson; that absolutely makes our day. Knowing it brought a helpful little boost to his routine means so much to us! 💝
Great customer service
By Raja K.
Response from WellBefore· Dec 10, 2025
Thank you so much for the wonderful 5-star review. We’re truly glad to hear you had a great experience with our customer service! Your support means a lot to us. 💝
Their petite sized N95 masks are essential for my household! I'm a small framed adult so regular size masks are too big. These fit great, and fit is important so the masks work correctly. Also, Items shipped quickly and arrived undamaged.
By Lisa B.
Response from WellBefore· Dec 10, 2025
Thank you so much for your wonderful review! We’re thrilled to hear that the petite-sized N95 masks are a perfect fit and working well for you. We also appreciate you noting the fast shipping and condition of your order. Your feedback means a lot to us!
Ease of ordering and prompt shipping! Very good experience. I will be ordering again for my elderly mother.
By Donna B R.
Response from WellBefore· Dec 8, 2025
Thank you so much for the wonderful 5-star review. We’re happy to hear ordering was easy and your items arrived promptly. We truly appreciate your trust in us, and we’re grateful for the chance to support you and your mother. We look forward to serving you again soon! 💝
I've been buying masks from WellBefore for several years. I'm always very happy with their products. Customer service is always terrific when I need them. This particular time my package was delivered to the wrong address/street. UPS wasn't as helpful as I would have liked. But Umer, the WellBefore Wellness Advisor I spoke to was fantastic. And I received my package by evening. I couldn't 't be more pleased with all things WellBefore!
By Judy
Response from WellBefore· Dec 8, 2025
Thank you so much for taking the time to share this wonderful review. We truly appreciate your loyalty over the years and are delighted to hear that our products and customer service continue to meet your expectations. We’re sorry to hear about the delivery issue with UPS, but we’re very glad that Umer was able to step in and get everything resolved quickly for you. We’ll be sure to pass along your kind words to him. Thank you again for your trust in WellBefore. We’re always here whenever you need us.
Our favorites
By Janice M C.
Response from WellBefore· Dec 7, 2025
Hi Janice, Thank you for sharing your feedback! We’re so glad to hear these are your favorites. Warm Regards,
Great service and follow-up.
By JAMES
Response from WellBefore· Dec 7, 2025
Hi James, Thank you for your kind words! We’re glad you had a great experience, and we appreciate your feedback. Warm Regards,