Tuesday, November 10, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
9,926 reviews
WellBeforeSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
WellBefore is on a mission to provide the world with accessible and affordable personal protective equipment shipped quickly from our Dallas, TX warehouse straight to our customers' doors. Shipping time takes 2-5 days max anywhere in the US.
WellBefore (wellbefore.com) has 9,926 customer reviews on The Fair Hearing, with an average rating of 4.7 out of 5.
Showing 8,729 reviews with 5 stars · Clear filters
This is my second order from this company and I will order again. The product is very well-made, I feel protected and the masks are comfortable.
By TERRI N.
Response from WellBefore· Aug 24, 2023
Dear Terri, Thank you for writing such a positive review and for choosing us as your PPE supplier! It’s always great to hear from satisfied customers like yourself. Hope to see you around soon. Best regards,
My orders arrive on time. I am told when delivery is expected and the product meets my and my wife's needs.
By Wayne V.
Response from WellBefore· Aug 22, 2023
Happy to hear this Wayne! thank you!
I received the masks as I ordered them on time. I was able to cancel without any issue. If I need more masks in the future I will buy from them again.
By Jeanette S.
Response from WellBefore· Aug 22, 2023
Happy to hear this Jeanette thank you for being a part of our Wellbefore family!
When I forgot to cancel my subscription, I hurried onto the mobile website to see if I could cancel the automatic order before it was sent out. Well, for whatever reason, I wasn't able to get the website to load. So I sent an email asking to have the order cancelled and my subscription cancelled as well, and to my surprise, they actually promptly did both those things for me! So, I'm giving 5 stars for excellent customer service. The N-95 masks I received from my original order also seemed to be up to standard (from my layperson's perspective at least), so I would rate the product quality highly as well.
By Robyn
Response from WellBefore· Aug 20, 2023
Dear Robyn, Thank you so much for your 5-star review and for choosing us as your PPE supplier . We’re so happy to have you as a customer, and we’ll continue to work hard to give you the best possible experience. Hope you have a wonderful rest of your day and stay safe! Sincerely,
These are the best masks of any of the more than a dozen I have tried since initial days of Covid. I originally posted a negative review because my subscription didn't ship due to an out of stock. Customer service replied within 24 hrs. and offered me same item in different color. Great follow up.
By Brian H.
Response from WellBefore· Aug 21, 2023
Hi Brian, We are sorry to read you had a bad time with your favorite product. If you allow us to explain, we are working hardly to make all our products to be in stock as fast as possible, but as a family owned business, some challenges like this might show and doesn't let us help like we usually do. If you let us be of assistance, we will reach out shortly to see how we can help a bit more. Stay tuned!
My 10 year old great nephew loves the camouflage K94 for kids. Fits well. He didn’t keep messing with it. Stayed in place. Excellent product!
By Linda
Response from WellBefore· Aug 19, 2023
Thank you for sharing your experience with us Linda!
These masks are well made, feel more substantial and work the best for my face. I like the adjustable ear piece since like most people, I'm not symmetrical.
By Cynthia
Response from WellBefore· Aug 19, 2023
Thank you for the kind words and review it means a lot to us!
The masks I ordered were of excellent quality. I was always notified of when my ordered was being delivered.
By Terri D.
Response from WellBefore· Aug 19, 2023
thank you Terri this means a lot to us! we are super happy to hear this!
