Tuesday, November 10, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
9,926 reviews
WellBeforeSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
WellBefore is on a mission to provide the world with accessible and affordable personal protective equipment shipped quickly from our Dallas, TX warehouse straight to our customers' doors. Shipping time takes 2-5 days max anywhere in the US.
WellBefore (wellbefore.com) has 9,926 customer reviews on The Fair Hearing, with an average rating of 4.7 out of 5.
Showing 8,729 reviews with 5 stars · Clear filters
The product arrived on time as promised. I like the choice of denim as a face mask color, and the adjustable ear loops make putting the mask on and wearing it for several hours very comfortable.
By A satisfied C.
Response from WellBefore· Sep 19, 2023
Happy to hear this! thank you for sharing your experience with us!
WellBefore is a reliable company that offers fast shipping and excellent customer service. I was really thankful to find them at the height of the pandemic and will remain a customer in the years to come!
By JANEMAY
Response from WellBefore· Sep 19, 2023
Thank you so much for the kind words and review Janemay!
Stilll some leakage.
By Johnnie S.
Response from WellBefore· Sep 17, 2023
Hello Johnnie, Thank you for taking the time to write this review. Your feedback is very important to us, and we appreciate the time you took to share your thoughts. We’re sorry to hear that you are still leaking with your acquired item. Kindly note that we were able to verify that you are still subscribed to the Tranquility Premium OverNight Disposable Absorbent Underwear/X-Large / Heavy Absorbency / Pack of 14. The next order is scheduled to be shipped on September 29th,2023. Perhaps you would like to continue with this subscription? We will be looking forward to your confirmation. Sincerely,
Great service
By D. T.
Response from WellBefore· Sep 16, 2023
Dear D thank you for your kind words we are always happy to help in any way we can :)
I had an issue with masks that I purchased by mistake. I received an immediate response from customer service, and they resolved the problem with equal expediency as well as with generosity.
By Gale
Response from WellBefore· Sep 16, 2023
Thank you so much this means a lot to us!
I ordered masks and they were way too small for my husband and I. After I left a 1-star review WellBefore reached out and offered to refund the masks that we had not opened, and I could send those back. We appreciated that option, despite being disappointed they were too small!
By Deanna H.
Response from WellBefore· Sep 15, 2023
Always happy to help out thank you for the rating Deanna!
Timely delivery
By Brandy W.
Response from WellBefore· Sep 14, 2023
We are super happy to hear this thank you for the kind review :)
Great experience, prices are very fair and subscription options are helpful
By Lauren W.
Response from WellBefore· Sep 14, 2023
Hi Lauren, We are overjoyed to read your 5-star review! Thank you for your kind words and for choosing us as your PPE supplier. We truly appreciate your feedback and are always striving to improve. Hope to see you around soon! Best regards,
