Excellent customer service for a…
Excellent customer service for a premium company!
By Tadeo R.
Tuesday, November 10, 2026 · Customer reviews of US businesses

The Fair Hearing score
Great
730 reviews
Select a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
In Business Since 1971, Weiss Ratings empowers millions of investors with ratings, research and newsletters that provide the highest accuracy, the best safety and the most profitable investment guidance.Each day of the year, we issue over 52,000 newly updated ratings, including investment ratings on nearly all U.S.-listed stocks, mutual funds and ETFs; safety ratings on nearly all U.S. banks, credit unions and insurance companies; plus cryptocurrency ratings on most actively traded digital assets.Based on this vast array of ratings and research, our newsletters guide subscribers to investments and strategies with the goal of preserving and growing their wealth with confidence.
weissratings.com (weissratings.com) has 730 customer reviews on The Fair Hearing, with an average rating of 4.2 out of 5.
730 approved reviews, newest moderated first
Excellent customer service for a premium company!
By Tadeo R.
Onboarding was a very pleasant conversation and he made sure I was confident in navigating the portal.
By A.Ramsey
Janine understood well my needs and focused on how the Weiss subscriptions could address them.
By Jean-Denis H.
I was elated with the work Divine did for me in straightening out my convoluted accounts where I had multiple subscriptions across two separate email accounts. She effectively blended them so that i wouldn’t miss out on my activities. She was great to work with.
By Thomas G R.
Alan was very helpful, and efficient handling a new CC to make the yearly payment.
By Joe P.
I called to simply cancel my subscription. Divine was very helpful to carry out my request. She could NOT have been more helpful.
By Howard M.
Ryza was very courteo withinus and extremely helpful. She immediately fulfilled my request for access to one of Weiss's subscriptions. My request was completed within just 3 or 4 minutes. She advised me that my credit had already been approved and that my access to the subscription would be available in 30 to 45 minutes. I was very pleased with the help she rendered.
By FREDRIC
Customer service was very friendly and courteous and credited my account for a subscription my son made by mistake.
By JustAnswer C.