Sunday, November 8, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
45 reviews
Wedding Rings DirectSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Wedding Rings Direct has specialised in wedding & engagement rings for the past 25 years, helping customers across the UK find, try and create rings thier perfect ring.We offer one of the widest choices of made-to-order wedding rings online, across platinum, yellow, white and rose gold, palladium, titanium and other precious and alternative metals, with a huge choice of widths, profiles, finishes, sizes and diamond-set designs.Our sample service was created to take some of the guesswork out of buying a wedding ring online, allowing customers to try different styles, widths and profiles at home before ordering their final ring.For something completely individual, our bespoke team can create a ring from an idea, image or drawing, including shaped wedding rings designed specifically to sit alongside an engagement ring.We are also specialists in lab-diamonds, offering engagement rings, wedding rings & bespoke diamond jewellery with a focus on quality, openess and value.Customers who prefer to meet us can visit our Brighton showroom for a personal, relaxed consultation with our experienced team.Whether buying online or visiting us in Brighton, our aim has always been the same, exceptional choice, expert advice, fair pricing and a genuinely personal service.
Wedding Rings Direct (weddingrings-direct.com) has 45 customer reviews on The Fair Hearing, with an average rating of 4.7 out of 5.
45 approved reviews, newest moderated first
Our wedding rings came in a few days of placing our order. It's the first time we have ordered anything like that online as we have always felt we needed to 'see' the rings first but the quality of our bands were fab. I would highly recommend you buy from them as the contact emails are regular and keep you up to date as to how your order is progressing.
By Baz B.
I had been looking in local jewellers, including the shop my fiancé purchased my engagement ring, trying to get quotes to have a wedding band shaped to my engagement ring as it's an unusual shape. This seemed to cause many problems and cost the earth, never mind my fiancé's ring! But having found WRD and getting in contact with Kim I was reassured that I was not asking for something completely off the wall!! The other problem we encountered with other shops was the size of titanium ring we were looking for for my fiancé, a Z+3! The sample service was great to allow him to be comfortable with the size and width of the ring, while the choice of rings available in titanium for him was brilliant!! Couple this with the price and it's almost too good to be true!! From the quotation and sample stage the process has been very quick and they have let us know what was happening every step of the way. Having now received our wedding rings, I am delighted and can't wait to wear it!! I have already been telling everybody I know about WRD so that hopefully they can get the amazing service that we had! Will definitely use again!!
By Anna P.
We purchased both of our wedding rings from WRD. One was a plain platinum band and the other was a bespoke platinum band shaped (wishbone) to fit a previously bought engagement ring (both were based on rings shown on the website). We used the try-before-you-buy service for the plain band to determine the preferred dimensions and profile, and therefore got exactly the shape and size we wanted. Regarding the bespoke piece, we sent off the engagement ring to have a silver replica made. The engagement ring was then returned to us and the wedding band shaped to fit the replica. The finished item was a perfect fit. The process was very efficient, and the staff were extremely helpful. In addition, the prices were exceptional in comparison to the high street stores we had previously received quotes from - about half the price for the plain ring and about a third of the price for the bespoke ring! This is presumably down to reduced overheads. The only price issues we found were that the try-before-you-buy service seemed quite expensive for what it was, and you cannot use discount codes against bespoke pieces. That said, the prices for the actual rings were so good that we really can't complain. Finally, if you are worried about sending off an existing ring in order to have a bespoke ring made to fit or match the existing ring, don't be. We were a little hesitant at first, but it all worked out fine.
By Craig B.
Fantastic Customer Services, kept up to date at all stages of order. Great price and will certainly look to be using this company again when I need to order my eternity ring.
By Jayne M.
We wanted something very special for our wedding rings and shopped around for a long time. Wedding Rings Direct was professional and swift in quoting us for the work and delivered on both, quality and price. The rings are stunning and we received them within 5 weeks as promised. Very professional and friendly, will do business with them again.
By Adrian H. O.
