Scammers
Awful service. Either incompetent, disinterested or fraudsters. I signed up for the subscription service but I haven't been able to schedule an appointment as I live abroad and have an international number. To schedule an update appointment with a doctor, you have to input your phone number but the data field only accepts domestic numbers. I emailed customer service multiple times, requesting an appointment and alerting them to the issue. At first, I received no response whatsoever. I chased again and asked that someone set up the appointment for me. No one did. I received an email later which ignored my actual problem and request that someone assist with scheduling an appointment and simply regurgitated that I could book an appointment online. I explained, again, that it was impossible for me to do so, yet I continued receiving the same boilerplate response. I requested a refund as I was unable to access the services. No one has responded to my multiple requests. There is no customer service. In my view, it's all a scam.
By Fried T.