WearanddecorReviews of wearanddecor.com

At first my package 📦 was lost by the Mail Post, but once that was figured out they sent it another package 📦 it was received FAST! LOVED MY PRODUCT!!! 😁😊

Incorrect hat/cap sizing; return/replacement requested. Customer service was fairly slow to respond, and when they did, it was an ongoing (3 months) series of "jumping through hoops (photos, measurements, etc.). In the end, they did not admit a problem and offered a 50% of cost refund.

Do not order from this company ! They are the absolute worst. The items don’t look like any of the photos. The material is extremely cheap . If I could give a negative rating I absolutely would. It’s just a scam

The quality of Wear & Decor product is terrible! Unsure if this is a defunct Tesla robot making these in a robot sweatshop but the material feels like rubber and the lack of quality seems and stitching is atrocious! When I asked for a return & credit they made it as difficult as possible, basically refusing to do so. Do not order from this company.

Got the shirt in less than 21 business days. True to size. High quality! So pleased with my purchase

Fake company that steals products from real brands and sell them as their own. They should be terminated for illegal business practices. Stay away.

They advertise with brands like Peter Millar and send cheap products that don’t match the ad. I’ve been battling with them for a month. I wish Peter Millar corporate would serve a Cease and Desist to them.

I recently purchased a sweatshirt from Wear & Decor, expecting a comfortable, well-fitting piece based on their sizing chart. What I received was an absolute disaster—a sweatshirt that was two full sizes too big. It looked like I was swimming in fabric, with sleeves that hung past my fingertips and a hem that reached mid-thigh. This wasn't a minor fit issue; it was comically oversized and completely unwearable. When I contacted their customer service to request an exchange or refund, I was met with nothing but frustration and bureaucracy. Instead of making it right, they demanded I jump through hoops: I had to send four separate pictures showing a tape measure and detailed measurements of the garment. Who has time for that kind of nonsense just to prove an obvious sizing error on their end? It felt invasive, distrustful, and unnecessarily complicated for what should have been a simple return process. After all that effort, their "solution" was pathetic—an offer of a 20% discount on my next order. No exchange, no refund, no apology. Just a weak incentive to give them more of my money despite their mistake. As if I'd ever trust them with another purchase after this experience! Wear & Decor has proven to be extremely hard to do business with. Their poor quality control on sizing, combined with terrible customer service that treats paying customers like suspects, makes the whole process exhausting. I would strongly suggest shopping elsewhere—there are plenty of better brands out there that actually stand behind their products and make returns/refunds straightforward. Save yourself the headache and the wasted time. This company is not worth it. I would have given them 0 stars if I could