Western DigitalReviews of wd.com

The drive I have from them won't let me format or do anything with it on my computer other than safely remove it from the system. The support was also really really bad, the guy asked for screenshots of the disk management and then asked from options I had after right clicking. He then told me I could fix the issue if I plugged it into another PC like, what makes you think that its suddenly gonna be fixable and what makes you think I just have another damn PC lying around.

depuis la suppression de l'application pour que le serveur My cloud home duo ne soit accessible que depuis une application web mon cloud est devenu quasi inutile. pourquoi payer pour avoir exactement la même chose que ce que l'on peut avoir gratuitement sur unternet. et Sans garantie d'une meilleure sécurité nous l'avons bien vu dernièrement. bref, ne plus pouvoir travailler sur une fichier dans un dossier en local est une déception immense.

Très satisfaite de ma commande. J'ai acheté mon cinquième disque dur sur leur site (qui fonctionne avec IGraal ce qui est un gros plus). Commande passée le dimanche, préparée et expédiée le lundi, je l'ai reçue le mercredi matin via UPS. Celle-ci était bien emballée et protégée.

Take 40 day to arrive and diddnt do nothing for me to help me. Very not good service

They sent me a SECOND HAND, already used product with a lot of scratches on the screen. Their telephone number and email does not work so contact was also not possibel.... Worthless, untrustworthy company dont order anything from them.

If I could give 0 stars I would. I purchased a Western Digital Duo 3.5TB RAID mirrored drive system from Best Buy. I've had it less than 2 years and it is now considered "Legacy" so WD quit supporting the software. While they previously informed me of their plans, their solution on how to continue using my product is full of flaws and lacks proper information for setting up for access on a local computer. It took me 6-hours of trial and error, to finally discover that my "MyCloud" online account access password, and my local drive access password could not be the same. I simply decided to try changing the local access password to see if that finally gave me access. People who write instructions should try their instructions prior to publishing them. WD never did help me with the solution.

After several "attacks" during the past year(s), I'm fed up with the fact that they still have issues. SanDisc USB have always worked fine, but their external storage products has been a total waste of money. The first issue a couple of years ago was covered by an "offer" to trade in for a new unit at a discounted price. Wow, how generous to let the consumers "fix" their problems. I didn't buy any unit, but removed all existing. Since I still needed an external unit, though, I made the misstake to buy a My Cloud. I have so far never got it to work correctly (more than a year ago). If I've been able to initiate user, etc., then the password was continously "wrong", even when I'm 100% sure I typed it right. Now the disk is "off-line", unable to re-boot and their spendid app, show a total EMPTY page after signing in. I would suggest that their executives quit, before someone take action. This is a total disgrace and you can't trust the company, nor that your files will remain intact. After wasting approximately 2000$ I consider making a youtube video burning the units. This might give me some money back from viewers and an alternative to other "fireplace" videos you can enjoy in the cold period. I ticked the "inform WD" box, knowing that they will not pay attention to it, just as all of you out there. Looking for a stable, reliable solution....

The only thing missing from Western Digital is the mask when they Rob you! They are selling under false pretensions. I have now been scammed twice with promises of a cloud based file sharing system and in both cases now been told I can't share files on the cloud.Save your money do not buy from these people the support is non existent