love the plants - hate returns
love the plants - hate the return policy
By Cindy J.
Saturday, November 7, 2026 · Customer reviews of US businesses

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760 reviews
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Wayside Gardens is America's finest source of high quality and rare perennial plants, bulbs, trees, shrubs, roses, and vines.
Wayside Gardens (waysidegardens.com) has 760 customer reviews on The Fair Hearing, with an average rating of 3.5 out of 5.
760 approved reviews, newest moderated first
love the plants - hate the return policy
By Cindy J.
I won't deal with them again. Products are over-priced and do not always grow. Used to be a good place but ,sadly, no longer
By Michael G.
Wayside always exceeds my expectations!
By JAN B.
Love the plants I chose! Too soon to tell if they'll take, but so far so good. Excellent prices, friendly customer service, and plants are shipped well. I'm a happy gardener!
By T H.
Good plants, good service, good sales.
By Mary L.
Lost three plants; sent numerous emails. Never had a final response of a disposition. The investigation did not see the photos I sent. I did that like 3 times to different people and never got a response from anyone. This is the first response I have gotten about this issue since spring of 2017.
By Mike
Response from Wayside Gardens· Jan 26, 2018
Dear Mike, We want to thank you for taking the time to complete our survey! In reviewing your order, it appears that we had requested photos for our horticulturist to advise what may be the issue. There is no record of receiving the photos. We appreciate your feedback.
The products are generally good quality, but the prices are pricey until they put them on sale. And the emails are incessant - be prepared to get up to 4 a day, and it's either get the overwhelming number of emails or get none at all - there's no option to request and receive fewer emails.
By Gary G.
Satisfied with services. I've received reimbursement for plant(s) that didn't survive. I will order from them again.
By Grace S.