Excellent service…
Excellent service and flowers or whatever we purchase from Wayside are in good shape when received. We always go to Wayside for our plants.
By Jk
Saturday, November 7, 2026 · Customer reviews of US businesses

The Fair Hearing score
Average
760 reviews
Select a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Wayside Gardens is America's finest source of high quality and rare perennial plants, bulbs, trees, shrubs, roses, and vines.
Wayside Gardens (waysidegardens.com) has 760 customer reviews on The Fair Hearing, with an average rating of 3.5 out of 5.
760 approved reviews, newest moderated first
Excellent service and flowers or whatever we purchase from Wayside are in good shape when received. We always go to Wayside for our plants.
By Jk
The quality of their products is unmatched.
By Suzanne
I have used Wayside gardens for years. I look to them for finds that I can’t find locally and seldom disappointed.
By DK
Worst experience I've had all year, I'm not one to bash any company because I truly understand that "stuff" happens. I tried to contact this company several times with no response. I will not come back to any of the companies under their umbrella.
By customer
Response from Wayside Gardens· Jan 26, 2018
Dear Customer, We are very sorry to hear that you have had a negative experience with Wayside Gardens. We are committed to working closely with customers to resolve any service issues and will continue to focus our efforts on creating a positive experience. Your input is very important to us and will assist us in our ongoing efforts to provide better products and services to all our customers.
Have ordered for many years -this particular order did not arrive when scheduled. I called after a few days and was told I'd receive a call in an hour. Hours later I called again, and apparently my order was being packed as we spoke. It arrived in awful shape, bareroot items squishy, tall tree dead except first 7", a tiny canna bulb which never grew. I called - basically told too bad, sorry you're unhappy, we won't refund for the canna because it's not for your zone. Hello? I can't expect to plant a canna in zone 5 in June and have it come up? Called 3 times, no change. After all these years, this large order will have been my last. Extremely disappointed in plants and customer service.
By Nan M.
Response from Wayside Gardens· Jan 26, 2018
Dear Nan, Thank you for completing our survey. In researching your order, it appears that we issued a credit for your items that failed to grow. As per our policy, any item ordered outside of the USDA recommended growing zone, is not covered under our guarantee. We appreciate your feedback.
I ordered 2 Azaleas one purple and one yellow. The purple was dead when I received it. But I planted it properly on the outside chance it might still have a spark of life. Nope, nada, zilch, dead as a doorknob. The yellow lived for 2 months and then died also. Both were planted properly in an established bed with adequate sun and water and room. Not a happy camper.
By A. M. J.
Response from Wayside Gardens· Jan 26, 2018
Dear A.M. Thank you for taking time to participate in our survey. Please keep in mind, that spring orders have a 90 day guarantee from the date of receipt. We appreciate your feedback.
i bought 14 english roses of three different varieties. Just gorgeous!!!! Wayside sent extremely healthy bareroot plants. The shrubs put on countless full blooms in the first season. Highly recommend to anyone wanting a beautiful rose garden
By Karen K.
Ordering and shipping has been very satisfactory and the plants in very good condition.
By Karen M.