Monday, November 9, 2026 · Customer reviews of US businesses
The Fair Hearing score
Great
654 reviews
wayofwade.comSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Way of Wade is the unique signature sports brand cooperated by Li Ning and Dwyane Wade. We design basketball shoes, clothing and accessories for worldwide sports fans.
wayofwade.com (wayofwade.com) has 654 customer reviews on The Fair Hearing, with an average rating of 4.2 out of 5.
654 approved reviews, newest moderated first
I have ordered shoes from this company multiple times, the only reason being each time i ordered a size too small. but even though i emailed multiple times every time i email the customer service was excellent.
By Christian C.
Response from wayofwade.com· Nov 16, 2025
Thank you for your loyalty and for sharing your experience with us! 😊 We truly appreciate your kind words about our customer service team.
Way of wade 808 5 ultra This shoe has really good cushioning and is very light, but unfortunately is lacking in terms of durability for me. After only a couple runs in these shoes, a big piece of the outsole broke off from the bottom. The shoe is very good in all areas except durability, will try to look into a different model from way of wade.
By Aman G.
Response from wayofwade.com· Nov 16, 2025
We’re very sorry to hear about the durability issue you experienced. We understand how frustrating it is when a shoe doesn’t hold up as expected. Thank you for sharing your feedback—it helps us improve future designs. We hope you might find a Way of Wade model that better suits your needs, and we’re happy to assist with any questions on other styles.
Wore my all city 13s for 4 months and the side exploded. I luckily avoided serious injury. I reached out to customer service and they said they will not do a refund because it was out of warranty and it wasn't "their fault" because I was using doctor issued foot insoles for plantar fasciitis. I've used these insoles on Nike and Adidas shoes and never had this issue. Needless to say, very disappointed in the shoe and the customer service experience. All they offered was a $15 coupon. Would avoid and just stick to the other options.
By Jonathan B.
Response from wayofwade.com· Nov 2, 2025
We’re truly sorry to hear about your experience and the inconvenience caused. We’ve noted your feedback and already reported it to our product and service teams for review and improvement. Although the issue occurred outside of the warranty period, we completely understand your frustration and appreciate you sharing your honest experience — it helps us do better in the future.
Legit hjemmeside, levering tog dog ca 1 uges tid da afsendt fra Kina. Processen var god, da man havde mulighed for at tracke ens pakke gennem hele rejsen.
By Toby
Response from wayofwade.com· Oct 26, 2025
Thank you for your feedback! We’re glad to hear you had a smooth experience and were able to track your package throughout its journey. We appreciate your support and hope you enjoy your purchase!
Ordered Wade All city 11 but were tight for my feet, customer service was prompt in helping me with quick return & refund
By crazycop
Response from wayofwade.com· Oct 26, 2025
Thank you for your feedback! We’re glad our customer service was able to assist you quickly with your return and refund. We hope to provide an even better experience for you in the future!
Great experience!
By Hollie V.
Response from wayofwade.com· Oct 26, 2025
Thank you for your feedback! We’re thrilled to hear you had a great experience and truly appreciate your support.
Great customer service and amazing quality shoes!! Would highly recommend.
By Erin H.
Response from wayofwade.com· Oct 23, 2025
Thank you so much for your kind words! We’re thrilled to hear that you loved both our service and the shoes. Your recommendation means a lot to us!
Very pleased with the customer service for an easy exchange when needing a different size. The shoes are great, and my daughter is so excited to wear them this volleyball season!
By Kristina O.
Response from wayofwade.com· Oct 23, 2025
We’re so happy to hear that the exchange process was smooth and that your daughter is excited for the volleyball season! Thank you for sharing your experience and for trusting us with your purchase.
