Thursday, November 5, 2026 · Customer reviews of US businesses
The Fair Hearing score
Average
54 reviews
WauffleSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Wauffle – Elevate Your Kitchen ExperienceAt Wauffle.com, we believe that the right kitchen tools can transform cooking from a chore into a joy. That’s why we specialize in premium cutting boards, kitchen utensils, and thoughtfully designed cooking essentials that make meal prep easier, more efficient, and enjoyable.Whether you’re a home cook or a professional chef, our products are crafted to bring convenience, durability, and style to your kitchen. From versatile cutting boards that enhance precision to ergonomic utensils designed for effortless use, every item in our collection is built with quality in mind.At Wauffle, we are committed to delivering an exceptional shopping experience. With fast shipping, easy returns, and responsive customer support, we ensure that every purchase is seamless and satisfying. Our growing community of happy customers trusts us for reliable kitchen essentials that help them cook with confidence.Discover the difference with Wauffle—where quality meets convenience in the heart of your kitchen.Shop now at Wauffle.comFollow us for kitchen tips & inspiration!
Wauffle (wauffle.com) has 54 customer reviews on The Fair Hearing, with an average rating of 3.2 out of 5.
54 approved reviews, newest moderated first
I ordered a cutting board from them - they will not accept my return. I asked to cancel the order two days after placing it. They refused. It finally showed up - I emailed them to return it on Dec 30th. It is now Jan 14, and they haven’t given me the return info. They keep offering a discount I don’t want. They are also insisting I pay for return shipping when that was not included in the return policy. Will never order from this place again.
By Ab S.
Ordered 2 two packs of cutting boards. My package arrived late, which I could understand given the holiday season. But I only received 1 two pack. I’ve have emailed them 4 times and the only response I got was a picture of my order saying that I ordered 2 two packs. They never stated why only half my order came. Whether I can expect the other half to come or if they are going to issue a refund to my credit card. The cutting boards themselves are fine. But I do not recommend ordering from them and their customer service is absolutely atrocious.
By Jeff
Total fraud! After waiting for 45 days I received filling material instead of the titanium cutting boards I ordered.
By Pegasus
I am still waiting for the product I ordered from the Wauffle company. Seems to be a scam company. I’ve been given the run-around about where my order is. Sent from China, and was last listed in Illinois. They owe my either the item I ordered ( titanium cutting board) or $114
By Sandy
My elderly mother ordered from this site. Unfortunately I’m pretty sure it’s a scam. I’ve not been able to find anywhere where anyone has actually had a cutting board successfully delivered by them. She has the same experience where the package was marked as shipped and now it’s just sat in China for over a week not moving. Nowhere on their website does it state this is just a drop shipper from China. There is no address on their website, no one responds to emails.
By Julia P.
I made a mistake ordered from this company, I supposed to order from another company but somehow I ended up with this company by mistake because I forgot the name of the other company. I ordered three boards total of $175.99. They shipped within the same day 11/30 I received notification of the order arriving soon by Dec 9. I clicked on the link but nothing showed so I contacted them, they responded and sent me the link to check. The company phone number started with 800 with no address in the state. The shipment came from China and the carrier is YANWEN. I just check for delivery again and it said delivered to my front door on Dec 16, which I never received. they are not like UPS, FED EX or USPS where you receive notification via text or email. I received nothing from this company. I have no problem with buying from China but the shipping process and even return process are a big problem. You have no notification of delivery date. Check with the company first before buying anything online. My order WF16699 from this company. I emailed and complained on 12/19/24; I also filed a complaint with my credit card and by 12/24/24 I saw a refund from Wauffle. I checked on instagram for their account and they weren't there. Funny how I found them on Instagram but now I couldn't find them. This company is a total scam. DO NOT BUY FROM THEM. Though they refunded my money but I am 100% sure this is not a legit company.
By Cat
