The Water GuyReviews of waterguys.com

I was scammed just like everyone else here. I ordered $189.00 worth of product from them and never received it. After months of back and forth emails I told them to refund my Discover card. They never did. Discover advertises 0% fraud liability well that is a LIE. I called Discover to dispute the charges. They said they would investigate it. They ruled in their favor because the merchant did not respond to them. Well no kidding!!!!’ The phone number is disconnected and the website is no longer in existence. I basically was told that I have to pay Discover for something I did not receive. Zero liability is only covers if someone steals your card or if it gets hacked so screw you if you got scammed. Can’t wait for the financial system to crash !!!!!!!!!!!!!!!!

Yep! I got robbed. They string me along for over a year. I was a idiot to fall for it. I am usually good at detecting scammer. These clown definitely got me.

I am truly an idiot. I let these scammers rip me out of my money for a year now. They keep giving me the run around about not getting the shipment in but now I can get the product at Walmart!! Do not buy from this company! They are lowest of the low!!

They are scammers, I made a purchase June 2nd 2021 and up to date cannot get my product or a refund, and to make matters worse they stop answering my emails. They need to be investigated and penalties bought against them. They are thieves, they need to go to jail for this.

These guys are a scam ,placed an order Feb13th 2021 still nothing and no refund ,they should investigated for crooked dealing it seems that there are a lot of people that have given them money with no results ,they just keep the money and use it to scam more people You Tube should have some response to their bad practices.all you get from their support is excuses and delay time that they be shutdown or give people the products or their money back 🇨🇦Scam in Canada by water guys.com🤨

Same experience as most. Ordered end of last November 2020 and still have not receive the product as of September14, 2021. Followed up weekly then monthly and the same story. They shipped some useless promotional item and when disputed with PayPal they sent PayPal the shipping info for the useless item and claimed that the product was already shipped. Total scammers, no refund or product. Their email now returns undeliverable and they do not take phone calls. OB

Run 🏃‍♀️… I’ve been ROBBED.. I made purchased back in February 2021, my order never came, I sent emails upon emails & every month is next month due to COVID-19. And asking me to be patience because they are back up & shipment is been delayed I sent email requesting a refund & got no response. I am so outraged😡

I am FURIOUS!! I spent $200 on filters in December 2020. I found them on an ad on YouTube. I actually sat there and watched the full 10-15min ad!! I clicked the link and ordered my items. I had a received a few emails saying that due to covid it was taking longer. Then they said they could not refund my money, but they would give me a $50 credit. They SWORE my items were coming and to trust them and be patient. After a few months of that… I never heard from them again. They will not respond is email, FB, whatever. You know what I believe they’re doing to us? I used PayPal… well PayPal says you cannot begin a dispute after 180 days from the payment. So, these JERKS string you along for 180 days until you reach the end of that period.. and then BAM! You never hear from them again and you are officially ROBBED. I even wrote to YouTube/Google to let them know I am so disgusted that they did not VET these scammers & they were allowed to advertise a complete scam!!! I am sooooo infuriated with these scammers!!!! And they still have a website and FB page!!! This is outrageous!!!!