Service is remarkable !!
Service is remarkable !!
By Bill K.
Response from WatchWarehouse.com· Jan 30, 2025
Thank you for your business!
Monday, November 9, 2026 · Customer reviews of US businesses

The Fair Hearing score
Excellent
497 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
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WatchWarehouse.com (watchwarehouse.com) has 497 customer reviews on The Fair Hearing, with an average rating of 4.7 out of 5.
497 approved reviews, newest moderated first
Service is remarkable !!
By Bill K.
Response from WatchWarehouse.com· Jan 30, 2025
Thank you for your business!
After doing my research, I decided to order my Seiko Prospex watch from Watch Warehouse. The watch arrived within 5 days from the date of purchase. As advertised, the watch is new with the original box, and papers. All the protective plastic film on the metal band was intact with the watch tag attached. The price I paid from MSRP was a great discount. I plan on buying additional watches from them in the future. They have great customer ratings and have a BBB rating of an A+ even though they are not a member of the BBB. This is impressive, and speaks volumes to me. Check them out!
By Casey J.
Response from WatchWarehouse.com· Feb 14, 2025
Hey Casey, thanks so much for taking the time to write such a great review. We really appreciate the kind words - If we aren't focusing on providing the best possible customer experience when buying from us, we're working on pricing to try and offer the most competitive deal on the market. Looks like we hit the mark in both of those categories on this one, and we're glad to know it!!
The product I ordered was fine, in a great condition, all boxes and papers were included and I was fully satisfied but only problem was that they sent my purchase with a long delay (not from Fedex). I called them and asked why I didn’t get my watch after two days and figured they didn’t send it yet!!!! However they showed in my profile that it was sent. They didn’t even apologize for the delay! They said we will send it soon!!! Better to improve your customer service part! Thanks WatchWearhouse
By Hami
Response from WatchWarehouse.com· Jan 30, 2025
Hello, Thank you for taking the time to write a review. We had some technical issues during our annual inventory that did cause some packages and customer service requests to be delayed by 1-2 days, we're terribly sorry for that. We have fixed these issues and all packages are now being shipped the same day they are ordered. We really appreciate your patience, and sorry again about the delay here!!
Best price for a great watch. Fast delivery.
By Chuck
Response from WatchWarehouse.com· Jan 30, 2025
Hey Chuck, thanks for the review! Enjoy your new watch and let us know if there's anything at all we can help with
Quick service, excellent price and even better quality. Super fast shipping. I have zero complaints.
By Leah U.
Response from WatchWarehouse.com· Jan 30, 2025
Hi Leah, we're really glad to hear that everything went so well with your purchase. We look forward to doing business again in the future, and if you ever need anything at all please don't hesitate to reach out and we'll do our best to help.
Great price, fast shipping, very happy with the condition of the product
By Alex H.
Response from WatchWarehouse.com· Jan 30, 2025
We appreciate your business and we're so glad to hear that everything went well!
Quick shipping - great email updates - secure delivery with signature required.
By Philip Bjorn F.
Response from WatchWarehouse.com· Jan 30, 2025
Thanks so much for your business, please let us know if you need help with anything - remember you're covered under warranty for 2 years so reach out if you have any problems.
Product arrived in a timely manner with original box and papers and in perfect condition. The whole process was very smooth, will definitely use again!
By Ryan
Response from WatchWarehouse.com· Jan 23, 2025
Glad it arrived on time - Enjoy your new timepiece, please let us know if we can help with anything!