Tuesday, November 10, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
244 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Watchuwant.com is the world's largest buyer and seller of pre-owned luxury watches. We offer an extensive & updated (daily) selection of pre-owned luxury watches from brands including (but not limited to) Panerai, Rolex, Breitling, Patek Philippe, Hublot, Audemars Piguet, IWC, Jaeger-Le Coultre, Cartier, Roger Dubuis, Franck Muller, and Ulysse-Nardin to name but a few. We pay top dollar for all pre-owned luxury watches. Call us today to speak with one of our sales associates to discuss selling your pre-owned luxury watch. Make sure to check our site daily for updated new arrivals and special daily hot deals.
watchuwant.com (watchuwant.com) has 244 customer reviews on The Fair Hearing, with an average rating of 4.9 out of 5.
Showing 227 reviews with 5 stars · Clear filters
I purchased a Chopard Gran Turismo XL and dealt with Anthony. Anthony took the time to answer my questions (even after hours!) and made sure that my delivery wishes were looked after. I highly recommend watchuwant and Anthony in particular!
By Brian
I had an honest professional experience with Josh and would recommend them to any of my friends. Thanks for the great Watch!
By Mark
The experience went very smoothly. The item arrived as was advertised and promptly.
By Amir
Sean was straightforward and very good to deal with on an over $20k transaction. The watch was delivered promptly and was exactly as represented. They made my trade-in process smooth and fair. I am very happy and will use watchuwant.com again.
By Brett
I was very satisfied with the experience. The watch was exactly as described and I will definitely use this service again.
By James
The service provided was timely and informative. Josh and OJ got back to me asap with answers to my questions and concerns. Excellent customer service. Will be back again.
By Franklin
I'll be honest, at first I was a little hesitant about buying such an expensive piece (as an all-gold Rolex Datejust with a diamond bezel) online... But Anthony Rinaldi's personal attention put my mind at ease. Has is a great representative of Watch U Want and I personally thank him for making this a seamless and easy transaction (regardless of the amount in question). Furthermore, I am more than satisfied with the timepiece and wholeheartedly recommend Watch U Want.
By Eugene
The first watch I bought from WUW was almost 10 years ago. I was so satisfied then that I knew I would come back for more. My latest purchase is a classic 18k rose gold Jeager Reverso with power reserve, moon-phase and day/night indicator on the face. The watch is in true 'hardly worn' condition. I could not and would not buy this watch new from a dealer. And why should, when I can buy a used watch that looks brand new for a super price. It's like buying a $130K Porche for $60K, when the original owner drove it 1500 miles, didn't wear any tire tread, and then garaged it for 10 years. The transaction was 'clean' and easy. I first saw the watch on the WUW website Friday. Peter Bell answer all my questions that Friday; same day I sent a wire transfer. Tuesday less than two business days later I am wearing this immaculate Reverso. With this track record, why would I buy or sell a watch anywhere else?
By Howard K.
