The service was everything that I hoped…
The service was everything that I hoped for. The communication was excellent. I was kept apprised of the status of the repair and so far I am completely satisfied with their service.
By Thomas Di L.
Saturday, November 7, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
287 reviews
Select a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
WatchRepair.net provides complete watch repair services for all major Swiss watch brands. Watch repair overhaul, restoration services, and routine maintenance performed by Certified Watchmakers.
WatchRepair.net (watchrepair.net) has 287 customer reviews on The Fair Hearing, with an average rating of 4.9 out of 5.
287 approved reviews, newest moderated first
The service was everything that I hoped for. The communication was excellent. I was kept apprised of the status of the repair and so far I am completely satisfied with their service.
By Thomas Di L.
great communication, repair done sooner than promised,
By Scott R.
Watchrepair.net did exactly what they said was next. No sudden up charges and stayed in contact along the whole process. All my concerns were answered quickly. Will continue to use them in the future. H Segal
By Harold S.
Jeff did a great job repairing my submariner, for much less than Rolex wanteed to charge. The highly secure shipping that he uses is reassuring and the turnaround time was just a few weeks. I will definitely use Watchrepair.net again.
By Robert C.
Initially I tried another company and their price to fix two Rolex's was beyond ridiculous When I called WatchRepair.net immediately I knew professionals were at hand. The watches were fixed perfectly and additional items done at no cost,
By George
Second Watch refurbished to like new condition. I have found my Watch repair specialist for all my time pieces. Thank you WatchRepair.net team.
By RUSSELL H.
Very professional company. Excellent communication with Jeff. My Omega was returned like new condition on time. We recommend WatchRepair.
By Aurelio V.
Excellent service and communication. I was nervous about mailing my Rolex. But with the GPS tracker and overnight service I’m no longer concerned. I highly recommend and will definitely use their service again. Thank you!!
By M B.