WatchesgaloReviews of watchesgalo.com

Purchased a watch from them within minutes of their order window opening. Now two months later nothing has shipped. Received two “delays” emails which have no details of when it will be shipped. Both original shipment dates were missed. Email them to inquire about delivery and received Delivery Failure notice that their email address cannot be reached. I assumed I was scammed out of $500. Edit: I finally received the watch after 2.5 months of waiting. Very poor communication from merchant and you cannot even contact them as their email is invalid. Very nice watch, but I would not go through this experience again.

I ordered the Super 200 Dark Edition, and the watch itself is genuinely excellent. Great finishing, solid build, and a design that punches above its price. No complaints on the watch head at all. However, the experience with the Beads of Rice bracelet has been extremely disappointing. My order included both the watch and the bracelet. The watch arrived on time. The bracelet… never did. What followed was two months of shifting timelines and repeated promises: “Shipping 25th September” “Third week of October” “First days of November” “First two weeks of November” Every time the date reached, it slipped again with a new explanation attached. “Final refinements,” “end links being adjusted,” “handmade processes,” “assembly aligned with the next launch,” and so on. As of 20 November, the bracelet has still not shipped, and there’s been no firm date, no tracking number, and no resolution. Just rolling estimates that come and go. I’ve now asked Galo to take the entire order back and refund me in full, because the patience required has gone far beyond reasonable. The watch is a 5-star product. The fulfilment and communication around the bracelet have been a 1-star experience. If you’re considering Galo, be aware: the watch may be great, but if your order includes the bracelet, you might be in for a long and frustrating wait. — Yousuf M. (UK)