Saturday, November 7, 2026 · Customer reviews of US businesses
The Fair Hearing score
Great
189 reviews
Watch AcesSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Watch Aces is a family owned and operated business offering authentic, quality watches at reasonable prices. Whether you’re choosing an everyday favorite, adding to your collection, or finding a meaningful gift, we’re here to help you find the right watch.We take pride in our personal service, fast shipping, secure packaging, and attention to detail. With our inventory on hand and engraving handled in house, we personally care for your watch from personalization to packing and dispatch.Personalized engraving is available on most watches. Depending on the design, we can engrave the caseback or a suitable alternative, such as the clasp. A name, special date, or personal message can turn a watch into a keepsake for years to come.With a selection of fashion and traditional watch brands, we take pride in both the quality of our watches and the service we provide. We’re building Watch Aces into more than a place to buy a watch, bringing together helpful guidance, inspiration, and personalization in one place. Our personal approach makes finding and enjoying your next watch simple.
Watch Aces (watchaces.com) has 189 customer reviews on The Fair Hearing, with an average rating of 4.3 out of 5.
189 approved reviews, newest moderated first
Watch arrived not keeping time after 24 hrs returned it they said nothing wrong with it sent it back and it’s still losing time and often stops entirely, it’s a fossil watch we always buy those but this one was a fluke and this company denies any issues,not sending back again they kept,my watch box returned usps in bubble wrap and refused to refund or replace it
By Debbie
The watch got here especially fast and is exactly what I wanted. Was a birthday present for my daughter. She loved it!
By Diana H.
Please don't be instructive with your advice on how to answer. The watch arrived defective. I called the next day to inform you of the situation, I had to leave a voicemail as no one answered. And no one responded to my voicemail.
By Ralph
Nothing went wrong with my order this was my first experience with Watch Aces and it was a good one I ordered a burberry watch for my sister for her birthday and she loved it I love the site the products are cool and affordable and most importantly authenticated I plan to order from Watch Aces in the near future
By Medgyne A.
Fast delivery, great product
By Jeremy D.
Did not send the watch I bought sent a different one that I sent back didn’t like it!
By Donna S.
Excellent experience with Watch Aces! I purchased a watch from them and couldn’t be happier with the entire process. Their customer service was outstanding—very professional, responsive, and helpful from start to finish. The service was smooth and the whole experience exceeded my expectations. I highly recommend Watch Aces to anyone looking for great watches and exceptional customer service. I’ll definitely be doing business with them again!
By Turan K.
Response from Watch Aces· Oct 7, 2026
Thank you, Turan. It means a lot to hear that you felt well looked after throughout your purchase. Enjoy your watch, and we’ll be happy to help whenever you’re ready for the next one.
The fact that I was able to browse your site and you all provided me with detailed information about my purchase and the date I would receive the merchandise once I made the order.
By Alene M.
Response from Watch Aces· Oct 7, 2026
Thank you, Alene. We’re glad the product details and delivery information helped you feel confident placing your order. Thank you for choosing Watch Aces.
