Well-priced, well-packed, and shipped quickly
What more can one ask from a vendor?
By Paul
Monday, November 9, 2026 · Customer reviews of US businesses
The Fair Hearing score
Great
297 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Headquartered in Columbus, Ohio, The Wasserstrom Company is the world's leading restaurant supplier and distributor of foodservice supplies and equipment. Since 1902, Wasserstrom has provided foodservice operators with high quality products, like kitchen supplies and catering supplies, from the industry's leading manufacturers.
Wasserstrom (wasserstrom.com) has 297 customer reviews on The Fair Hearing, with an average rating of 4.3 out of 5.
Showing 213 reviews with 5 stars · Clear filters
What more can one ask from a vendor?
By Paul
I ordered a spigot for my restaurant's teas decanter. The part they sent me was wrong. Once I called the company they immediately sent me the correct item, no questions asked. I didn't even have to return the incorrect part. I will definitely do business with this company again!
By Debra
I was very happy with the quality of my purchase (carafes), as well as the packaging: not one piece of broken glass. Thanks Wasserstrom!
By Emily
Most of what I need is available at a reasonable price. Sometimes I find great stuff in the sales category! The service is usually fast and efficient.
By diane
I ordered several apple baskets for a party and they were well priced! They shipped very quickly and arrived in excellent shape. My only thought is that I was charged tax and wasn't sure why. It was such a small amount I didn't question it. Other than that confusion, it was an excellent buying experience and I would recommend your website!
By Eva C.
The salt and pepper shakers were delivered in a timely manner, everyone was packaged well and we are enjoying them.
By Ilene
Love my mini cast iron skillets. Delivery was quick and I got what I wanted at a good price
By Cecilia
I had a slight glitch in shipping, which was resolved quickly.
By Jeremy