Super Simple
I needed more NSF bowls for my kitchen, found exactly what I needed, filled in th information and my order showed up about a week later. Can't get much easier than that!
By Lisa
Monday, November 9, 2026 · Customer reviews of US businesses
The Fair Hearing score
Great
297 reviews
Select a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Headquartered in Columbus, Ohio, The Wasserstrom Company is the world's leading restaurant supplier and distributor of foodservice supplies and equipment. Since 1902, Wasserstrom has provided foodservice operators with high quality products, like kitchen supplies and catering supplies, from the industry's leading manufacturers.
Wasserstrom (wasserstrom.com) has 297 customer reviews on The Fair Hearing, with an average rating of 4.3 out of 5.
Showing 213 reviews with 5 stars · Clear filters
I needed more NSF bowls for my kitchen, found exactly what I needed, filled in th information and my order showed up about a week later. Can't get much easier than that!
By Lisa
Merchandise was exactly as advertised, and arrived quickly.
By BETH
Happy Wife, Happy Life! My wife loves the bowls
By kevin
I needed to replace the size of forks ordered and Customer Service made it very easy as well as fast. Rarely have I dealt with such good customer service.
By JOSEPH
Always have great luck ordering online and receiving quickly.
By Baker
I ordered flatware and 2 out of 3 of my orders were the correct pattern. I contacted customer service to let them know that one of my flatware orders was the incorrect pattern, and within days, they resent the correct one. In addition, they told me I could keep the incorrect pattern or donate them. I am very pleased with this company!
By Darla
I was very satisfied with the service and quality of the silverware ordered for our Country Club, in fact I am planning on putting in an order for more of the silverware next week. I was concerned that I would not find the pattern to match what we have so was very happy to go online and find it right away. Thank You
By Barbara
Been using now for three weeks recommend for people to buy their products
By Allan