Saturday, November 7, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
586 reviews
Wasatch Peaks Credit UnionSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Wasatch Peaks Credit Union is the financial service provider Ogden residents trust. Our team handles checking, savings, loan applications, and more.
Wasatch Peaks Credit Union (wasatchpeaks.com) has 586 customer reviews on The Fair Hearing, with an average rating of 4.5 out of 5.
586 approved reviews, newest moderated first
We absolutely appreciate Wasatch Peaks, they are amazing!
By GEOFF V.
Response from Wasatch Peaks Credit Union· Jan 29, 2020
Thank you for being a member of Wasatch Peaks. We appreciate you taking the time to give us a review!
My experience with Wasatch Peaks Credit Union so far has been very good! I would have given them five stars is because they keep misspelling my name and my full name is JESSE STRAUBE NUNEZ! They only keep putting Jesse Nunez - that is INCORRECT! My CORRECT name is JESSE STRAUBE NUNEZ! Please spell my full name like this: JESSE STRAUBE NUNEZ! On all my documents, please, no exceptions!
By JESSE STRAUBE N.
Response from Wasatch Peaks Credit Union· Jan 30, 2020
Hey Jesse, We appreciate you taking the time review us and provide feedback! We have corrected this on your account, thank you for bringing this to our attention. Please feel free to contact us if there is anything else we can help you with!
All of my experiences with Wasatch Peaks has exceeded my expectations. Hometown Credit Union with a hometown feel.
By SHANE H.
Response from Wasatch Peaks Credit Union· Jan 29, 2020
Thank you for your review and thank you for being a member of Wasatch Peaks Credit Union!
I’ve had many problems with having many purchases be declined even after I call them and tell them I’m making this purchase or calling again after saying that I’m going to try the purchase again. It almost always requires me to call at LEAST 3 times. Which is honestly horrible.
By ZACHARY H.
Response from Wasatch Peaks Credit Union· Feb 6, 2020
Hey Zachary, Thank you for taking the time to review us and for being a member of Wasatch Peaks! We appreciate your feedback and would love to speak more with you about this issue. Please email us at [email protected].
Your people are always great!
By LAVOY S.
Response from Wasatch Peaks Credit Union· Jan 29, 2020
Thank you for your review! We appreciate you being a Wasatch Peaks member.
I always get the best service! Whether it’s on-line or actually going into a branch...service with a smile! Always!!!! So Thank You!!!!
By PAMELA S.
Response from Wasatch Peaks Credit Union· Jan 29, 2020
Thank you for taking the time to give us a review! We appreciate your membership with Wasatch Peaks.
1. I hate the fact this bank atm specially the one located in 9 and Washington never seems to work properly.. it's always been a pain when trying to withdraw any amount of cash .. I had complained many times and they always said they "don't know the reason", "it's not working at that time" or " my debit card seems to be the problem " tired of it. that's why I dont use it anymore. Also they are very rude when in the phone helping you, (not everyone) but most of them. Lastly their choices when trying to apply for a long or a house are limited. I also forgot to mention that there atm wont let you deposit any money!!! big issue of all. I had to stop using this bank for more then 2 yrs for this reason specially.. the only way I was using it within that time was to pay off other credit cards and accounts .. more like a saving account then a regular checking account.
By LUZ MENDOZA M.
Response from Wasatch Peaks Credit Union· Feb 6, 2020
Hey Luz, We appreciate you taking the time to provide us with your feedback so we can better serve our members! We’d love to speak with you more about these issues and see how we can help. Please email us with more information at [email protected].
The app is kind of hard to navigate. But I’m getting used to it.
By ALEXIS K.
Response from Wasatch Peaks Credit Union· Jan 29, 2020
Thank you for taking the time to review us and for your feedback on our app! We really appreciate your membership with Wasatch Peaks.
