Saturday, November 7, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
586 reviews
Wasatch Peaks Credit UnionSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Wasatch Peaks Credit Union is the financial service provider Ogden residents trust. Our team handles checking, savings, loan applications, and more.
Wasatch Peaks Credit Union (wasatchpeaks.com) has 586 customer reviews on The Fair Hearing, with an average rating of 4.5 out of 5.
586 approved reviews, newest moderated first
I have never gone into the Credit Union but what everyone gives me a smile. The workers are efficient, quick and don't try to hurry me.
By Colleen
Response from Wasatch Peaks Credit Union· Feb 10, 2020
Hey Colleen, Thank you for being a member of Wasatch Peaks! We appreciate your review and feedback on working with our staff.
I really like having them work with me It’s been a fantastic experience Great people i
By CARL C.
Response from Wasatch Peaks Credit Union· Feb 10, 2020
Hey Carl, Thank you for taking the time to review us and for your feedback! We appreciate your membership with Wasatch Peaks.
Love the Peak I've been a member for almost 30 year, what else needs to be said
By R C.
Response from Wasatch Peaks Credit Union· Feb 10, 2020
Thank you for taking the time to review us! We appreciate your longtime membership with Wasatch Peaks.
The following review has been edited because Wasatch Peaks Cindy called us, was congenial, helpful and resolved the issue. This is the kind of service we have had for decades at this Credit Union. Thanks to Cindy and Wasatch Peaks for the quick, efficient action. For decades we have belonged to this credit Union, and we have received superb service until today. I sent a message concerning a check "lost in the mail" that we wished to void. The message we received was to call 802-627-8700 for the form through the email for me to sign; the email said it would be "quick and easy." When I called Customer Service, I was finally connected to the line. "Christian" (I believe that is his name since he choked it out.) growled at me when he answered the phone, and then as I started to answer, he hung up/we were cut off. So, I called again, and the answering service at the credit union was not working correctly because I was put into the middle of another call without any greeting, etc., but after staying on the line, the Wasatch Peaks Credit Union greeting came on, and I selected customer service again. This time Lisa answered and I explained the problem to me. Her response, "Yes, we can do that, but it will cost you $15. My frustration is at a peak!!!! If I were to rate this Credit Union a week ago, I would have given it 5 stars, but then I have not dealt with the rude attitude before.
By LINDA D.
Response from Wasatch Peaks Credit Union· Feb 7, 2020
Hey Linda, Thank you for taking the time to review us and for being a member of Wasatch Peaks! We appreciate your feedback and would love to speak more with you about this issue. Please email us at [email protected].
Excellent and quality service all the time
By DONALD B.
Response from Wasatch Peaks Credit Union· Feb 7, 2020
Hey Donald, Thank you for taking the time to review us! We appreciate your membership with Wasatch Peaks.
Very helpful and courteous
By HATCH
Response from Wasatch Peaks Credit Union· Feb 7, 2020
Thank you for your review! We appreciate your membership with Wasatch Peaks.
I have always received great customer service from Wasatch Peaks Cu. I feel they truly care about there members. Great credit union.
By CINDY P.
Response from Wasatch Peaks Credit Union· Feb 7, 2020
Hey Cindy, Thank you for taking the time to review us and for your feedback! We appreciate your membership with Wasatch Peaks.
I love the credit union, the customer service is great and they truly care about their members.
By DENISE G.
Response from Wasatch Peaks Credit Union· Feb 7, 2020
Hey Denise, Thank you for taking the time to review us! We appreciate your membership with Wasatch Peaks.
