Always have what I`m looking for
Every time I have ever gone to the Warehouse store I am greeted and taken care of quickly. They always have what I`m looking for and at a good price too.
By Michael P.
Sunday, November 8, 2026 · Customer reviews of US businesses

The Fair Hearing score
Excellent
282 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Welcome to the Scratch-and-Dent Headquarters. Warehouse Restaurant Supply offers huge savings on restaurant equipment: refrigerators, freezers, merrychef ovens, pizza ovens, ice machines, + more. We have three brick-and-mortar stores in Connecticut, Rhode Island, and New Jersey. We also have an online store with lots of great deals on factory specials.
Warehouse Restaurant Deals (warehouserestaurantdeals.com) has 282 customer reviews on The Fair Hearing, with an average rating of 4.9 out of 5.
282 approved reviews, newest moderated first
Every time I have ever gone to the Warehouse store I am greeted and taken care of quickly. They always have what I`m looking for and at a good price too.
By Michael P.
The warehouse is extremely clean and well organized. There are many employees around to help and the ones that helped me were well informed about the merchandise that is there. I am very pleased with my visits to the Waterbury store.
By Terry
Everyone that works there are always so helpful to answer any questions I may have. They take the time to discuss with me my needs when I’ve asked for advice on equipment, or what I will need to make an event run smoothly and efficiently. They are fair in their prices and never try to sell me something I may not need. In one instance they told me I could save money if I bought a similar item that they had on sale. I recommend them highly. I’ve been going there for years because of this.
By Deborah K.
I have shopped here for 25 years for my Chocolate(and used to be ice cream) business...they always have what I need and the major appliances I bought 25 years ago are still running great....The prices are far better than the major restaurant businesses and why not support a family owned business...shop local is always best...that is how we all stay in business...with very satisfied customers and great customer service..thanks for everything
By Chris Culver CC's C.
Everything was good
By Randolph U.
Very competitive prices; quick shipping. The new 'PLUS' plan is quite good, if a company orders regularly. Suggestion: add more qualified items items to the PLUS system. Also, like the 're-order option' for items previously purchased.....a real time-saver. The product descriptions are accurate. Would recommend WR to other people and companies.
By S. R.
Good selection of quality products
By Cj C.
Great store- very clean and well organized. Staff is always willing to help. Wouldn’t go elsewhere.
By Leanne D.