Sunday, November 8, 2026 · Customer reviews of US businesses
The Fair Hearing score
Bad
178 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Montgomery Ward is listed under Furniture Stores.
Montgomery Ward (wards.com) has 178 customer reviews on The Fair Hearing, with an average rating of 1.6 out of 5.
Showing 143 reviews with 1 star · Clear filters
watch out they run your credit without your permission,caused me to have a ding on my credit.said they would remove it,but never did.I will never ever use this company.very very poor custermer service.
By mike P.
Please stop selling cheap,cheap cheap,cheap. Cheap! Cheap! Cheap! CRAP!!!!!! Not about profit, it’s about satisfying the customer!!!!!!!!!!!!!
By Alexis
I was trying to make a pymt on my Montgomery wards and monroe main and the agent DEDDIE over talked me she yelled and told me they didnt EMAILING confirmation emails? Ok I've been a customer for 2 YEARS WHEN DID THAT CHANGE!!!!! VERY DISAPPOINTED! I WILL NOT BE TALKED TO LIKE THAT ALL ALL!!!! MY NAME IS SANDRA RODRIGUEZ
By Sandra O.
Beware of mongomery ward I open account they check your credit I understand but it should not do it all the time I regret opening account with mongomery ward
By Michael D.
Terribly high prices coming from a low name has been company. I wish I could give you no stars
By Tony H.
I have had an account with them for years never any problem, Until recently. I called their customer service to get my account straightened out. And was called a liar and had a person proceed to talk over me. I dont know who they are out sourcing their customer service department to. But I would suggest they rethink that strategy if they wish to keep customers. I will not be buying or using Montgomery Ward again in the future.
By Rebecca
Been with wards for years. They will not report to credit bureau unless you're not making payments on time.
By Kristen G.
Been with Montgomery Ward's four five six years order television sent me a bed comforter set instead cancel my order on the TV have called them six times and it keep telling me they made a mistake and they'll pick it up I finally got the tag to pick up now they're telling me I have to put a deposit down never had to before they're customer service is the worst I've ever had have talked to three different supervisors in three months trying to get them to pick up this order and order my original order now they're telling me I have to pay a deposit I am done with Montgomery Ward I would not recommend it to anybody ever
By Timothy Richard Allen B.
