My ~$200 order came frozen on dry ice
My ~$200 order came frozen on dry ice, but upon thawing the fish had a very "fishy" smell. I had to throw the whole order in the trash. Even my Nigerian girlfriend wouldn't touch it.
By DANIEL H.
Saturday, November 7, 2026 · Customer reviews of US businesses
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103 reviews
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Walleye Direct is listed under Meat, Seafood & Eggs in Minneapolis, Minnesota.
Walleye Direct (walleyedirect.com) has 103 customer reviews on The Fair Hearing, with an average rating of 4.5 out of 5.
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My ~$200 order came frozen on dry ice, but upon thawing the fish had a very "fishy" smell. I had to throw the whole order in the trash. Even my Nigerian girlfriend wouldn't touch it.
By DANIEL H.
I submitted for a loan application on walleyelending.com 6times. Each time the website notified me that the application was received and being reviewed. Each of the 6 times I'd follow up on the status, I'd be told no application was received.
By Joel D.
Order was delivered. But dry ice was melted and perch was thawed out.
By Mari F.
Response from Walleye Direct· Jun 8, 2026
Hi Mari, I saw your issue and thanks for checking with our team so we can get you taken care of.
I. Accidents ordered the wrong perch after ordering the same things yr over The company did nothing to accommodate 5 lbs of fish in the trash since too fishy to eat!
By Alicia T.
Response from Walleye Direct· May 28, 2026
Hi Alicia, Sorry about that. I recall this came up and I know you spoke with someone. You ordered White Perch which is quite different and a third of the price of Yellow Perch. I don't know what you wanted but send us an email with what you think would be fair. We try to accommodate reasonable requests and we may have made a mistake.
I ordered sauger which was stated as being smaller fillets (4-6 per pound or 20-30 per 5 pounds) and got what I'm certain was walleye (14 fillets per 5 pounds).
By Thomas B.
Response from Walleye Direct· Apr 17, 2026
Hi Thomas, I know we emailed a bit back and forth and I actually showed your pics to the processors who confirmed it was sauger not the more expensive walleye. They were a bit bigger than normal and while we try to set the right expectations we are selling a wild caught fish so sometimes the sizing is off. My apologies, Jesse
One of the items I received wasn't what we ordered, and the bream was breaded which I didn't want. This was the first time that we were unpleased with an order from Walleye Direct --- very disappointing and a waste of money. We will not be placing anymore orders!
By S M.
Customer service was awful they only brought our fish out first.And didn't bring the shrimp with it also, and the fish was very tough we were just in here.Maybe less than a week.And a half and sat in the bar lobby area and ordered all you can eat shrimp and fish and chip and also a fettuccine seafood.And we were able to take our remains home with us as well but the service is awful and they discriminate against people of color
By Connie M.