Saturday, November 7, 2026 · Customer reviews of US businesses
The Fair Hearing score
Great
3,139 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Walkin' Pets and Walkin' Wheels products for handicapped and disabled pets of all sizes. Help your four-legged friend rediscover mobility and independence with our wide selection of dog wheelchairs, harness, and slings.
Walkinpets (walkinpets.com) has 3,139 customer reviews on The Fair Hearing, with an average rating of 4.4 out of 5.
3,139 approved reviews, newest moderated first
Walkinpets provides a great wheel cart product that works well for dogs with DM. Quality products and superior customer service.
By Lisa
Response from Walkinpets· Jun 19, 2024
Thank you Lisa so much for your wonderful review! We're thrilled to hear your thoughts of our wheel cart and how is makes a positive impact for dogs with DM. Providing quality products and superior customer service is our top priority, and your feedback means the world to us.
We got up one morning and our 10 year old dog could not get up took to vet said it was a dis in his spine told us about a walking wheel chair i didn't even know about a thing like that got on line and there it was ordered it told me how to measure our pet got it in a week put harness on for a while then the wheel chair took a couple of days with treats and one day he was running around our yard like he was 2years old now he sits and wait tail wagging for his chair I am so happy that we got the walking wheel chair would do it again our boy is happy to
By Betty C.
Response from Walkinpets· Jun 19, 2024
Thank you Betty for sharing your heartfelt story! We're delighted to hear that our wheelchair has brought so much joy and mobility back to your beloved dog. It’s heartwarming to know he's enjoying his newfound freedom. Your happiness and his wagging tail mean the world to us. Thank you for choosing Walkin' Pets and happy to have you be part of the family!
Sammy has been in wheels for over a year since he was a puppy. WalkinPets has helped me the past year in adjusting his wheels as he grew. They have great customer service and will provide the best support for your pet should your pet need wheels or other assisted devices.
By Sammys_chairot_of_fire
Response from Walkinpets· Jun 18, 2024
Thank you for your wonderful review! We're thrilled to have been able to support Sammy as he's grown over the past year. Your kind words about our customer service mean a lot to us. We are very happy to have you be part of the Walkin' Pets family!
The represenative was quick to respond to my needs and concerns.
By Willasch
Response from Walkinpets· Jun 18, 2024
Thank you and we are so glad to hear that our representative was quick to address your needs and concerns. Your feedback means a lot to us and helps us continue providing excellent service.
Quality! Well packaged. Easy assembly via YouTube instruction!
By Theresa R.
Response from Walkinpets· Jun 18, 2024
Theresa, we are delighted to hear you found the wheelchair to be of high quality and easy to assemble with the help of our YouTube instructions. Your feedback is greatly appreciated and can help share awareness. Thank you!
The wheelchair was very easy to put together thanks to the videos available on walkinpets' website. It took a little adjusting to exactly fit our dog's body size. Our dog took to it right away and was going for a walk the first day. Neighbors and friends have been amazed at how well he walks in it. They say he even looks happier and is less hunchbacked. It has made it extremely easy for him to do his bodily functions outside without falling over.
By Wendy C.
Response from Walkinpets· Jun 18, 2024
Wendy we really appreciate your wonderful feedback! We're thrilled to hear that the wheelchair was easy to assemble and that your dog took to it right away. It's heartwarming to know that your neighbors and friends have noticed the positive changes too. Your experience helps spread awareness and can inspire others.
Received item in good condition with instructions and information about product an other accessories available. Was able to get a better belly support that made pet more comfortable in wheelchair.
By David
Response from Walkinpets· Jun 18, 2024
David, Thank you for your review! We're delighted to hear that your item arrived in good condition and that the instructions were helpful. We're especially happy to know the belly support has made your pet more comfortable in the wheelchair. Your feedback is great for other people to see and hear, and we truly appreciate you sharing your experience. If you need any further assistance, please feel free to reach out. We're always here to help!
When we received our shipment it was missing the wheels & struts! I contacted the company, and since I had originally paid for expedited shipping, I asked that the missing items be shipped overnight. Unfortunately, it took 3 days before they arrived. Also, the mechanics of attaching the dog are a bit difficult especially for senior citizens like us. Once we got it on our dog, she LOVED it!
By Joyce Flanders G.
Response from Walkinpets· Jun 18, 2024
Joyce, Thank you for sharing your experience. We're delighted to hear that your dog loves the wheelchair! We sincerely apologize for the initial inconvenience with the missing parts and the delay in shipping. We understand how frustrating that must have been. We appreciate your patience and your feedback on the attachment process. If there's anything more we can do to enhance your experience, please don't hesitate to let us know. We're here to support you and your furry friend. We are so happy to see your dog enjoying the wheelchair and living their best life!
