The product was not as advertised and I…
The product was not as advertised and I had to really fight to get a refund. Overall, not a good first impression.
By Jana G.
Saturday, November 7, 2026 · Customer reviews of US businesses
The Fair Hearing score
Great
3,139 reviews
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Walkin' Pets and Walkin' Wheels products for handicapped and disabled pets of all sizes. Help your four-legged friend rediscover mobility and independence with our wide selection of dog wheelchairs, harness, and slings.
Walkinpets (walkinpets.com) has 3,139 customer reviews on The Fair Hearing, with an average rating of 4.4 out of 5.
3,139 approved reviews, newest moderated first
The product was not as advertised and I had to really fight to get a refund. Overall, not a good first impression.
By Jana G.
Customer service was very good, shipping and exchanging was fast. I did not get to use the products because my dog falls between the sizes offered.
By Jodi D.
We found the help and the equipment we needed to recovery of our dog and the staff was so helpful in advicing the correct sizes and "feeling the worry" was so genuine. Strongly recommend this company for literally everyone and will use their serviced in the future as well for sure. Thank you for excisting!
By Tuulia A.
While it took us awhile to get the right product, you stood by it even when it broke.
By Cheryl C.
Very useful thank you.
By Teaves
The ordering online process was easy and the product was received quicker than expected. This company is definitely helping elderly pets and pets that are handicapped for other reasons.
By Donald M.
Had issues with the wrong parts being send twice but they were communicating throughout and we got there in the end.
By Gemma D.
Thanks so much Walkin’ Pets! My dog has degenerative neuropathy and was really struggling to get around. Now he is so much more mobile and he is excited and confident on walks again!
By Ryan A.